Drive process improvement and operational excellenceWe're hiring a Growth Operations Associate to help us scale our clinic operations. This role is ideal for someone with a few years of experience looking to own systems, coordinate across teams, and help drive meaningful growth. Key Responsibilities: Optimize billing systems, patient management, and internal workflowsManage integrations with platforms like GoHighLevel, Office Ally, and Monday.
comServe as liaison with external billing partners and ensure SLA complianceMaintain and improve SOPs for core processesSupport the recruitment and onboarding process for new hiresPartner with marketing to build and analyze performance of growth campaignsIdentify and act on opportunities to streamline operationsQualifications: 2–4 years of experience in operations or growth roles, preferably in healthcare or startupsSkilled in using CRMs and automation/project management toolsStrong communicator with attention to detailAble to manage multiple systems and projects simultaneouslyData-oriented mindset with light experience in analysis or automation tools
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