Technical Support Engineer – Developer-Focused Customer Success

Contractor
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Job Details

Employment Type

Contractor

Salary

0.00 USD

Valid Through

Aug 24, 2025

Job Description

As a Technical Support Engineer, you'll work directly with clients to troubleshoot issues, optimize workflows, and enhance user experience using your skills in Python, SQL, and software development. This is a high-impact, customer-facing role for someone who loves both tech and people. Role Overview: Provide in-depth technical support and debugging for enterprise clientsWrite scripts and custom solutions in Python to support integrations and automationUse SQL to diagnose data issues and optimize backend processesCollaborate with Engineering to relay customer feedback and identify product improvementsIdeal Background:

Experience in a technical support or solutions engineering roleSolid understanding of software systems and development workflowsStrong skills in SQL, Python, and client communicationPassion for improving tools, documentation, and internal processes

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