Inbound Sales Development Representative (Healthcare)Location: Remote (EST)Type: Full-time | Entry-LevelIndustry: Healthcare, Franchise Sales, Patient SupportAbout UsThis role is for a fast-growing healthcare franchise committed to delivering accessible, high-quality care through our network of clinics across the U. S. Their mission is to empower men with patient-centric solutions—whether it's preventative care, diagnostics, or wellness services. As they expand, they are looking for passionate and motivated individuals to help guide prospective customers and franchisees on their journey. About The RoleWe’re seeking an Inbound Sales Development Representative (SDR) to join a dynamic team.
This role is perfect for someone who thrives in a fast-paced environment, is eager to make an impact, and has a natural knack for communication and rapport-building. As an inbound SDR, you’ll be the first point of contact for new leads reaching out to us via our website, chat, email, or phone. You’ll play a crucial role in understanding their needs, qualifying them, and helping them take the next step—whether that’s becoming a customer, patient, or future franchisee.
What You’ll DoRespond quickly and professionally to inbound inquiries from prospective patients and franchise prospectsQualify leads based on defined criteria (e. g. , location, service interest, budget, intent)Educate prospects about our services, pricing, and availabilityBook appointments and consultations for our clinic staff or franchise development teamMaintain accurate records in our CRM and flag promising leads for follow-upCollaborate with marketing to provide feedback on lead quality and campaign effectivenessMeet and exceed weekly and monthly activity targets (calls, emails, bookings, etc.
)Who You AreEnergetic and empathetic communicator who can put people at easeAble to listen actively, ask thoughtful questions, and tailor conversations to meet prospect needsOrganized and detail-oriented, especially when handling multiple conversations at onceTech-savvy and comfortable using CRM tools (Salesforce, HubSpot, or similar)Motivated by hitting goals and contributing to team successPrevious experience in healthcare, franchising, or inbound sales is a plus—but not requiredQualifications1+ year experience in sales, customer service, or a similar communication-heavy roleStrong written and verbal communication skillsAvailability to work standard business hours in the U. S. time zones
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