Job Description
Company DescriptionDamai Beach Resort Role DescriptionThis is a full-time on-site role for a Guest Service Assistant at Damai Beach Resort, located in Kuching. The Guest Service Assistant will be responsible for engaging with guests to ensure their satisfaction, handling inquiries and complaints, providing excellent customer service, and assisting with administrative tasks. The role requires maintaining a welcoming atmosphere, updating guest information, and coordinating with other departments to meet guests' needs.QualificationsStrong Interpersonal Skills and CommunicationExcellent Customer Satisfaction and Customer Service skillsAdministrative Assistance capabilitiesProficiency in managing multiple tasks efficientlyAbility to work in a team-oriented environmentFlexibility to work varied shifts, including evenings, weekends, and holidaysExperience in the hospitality industry is a plusHigh school diploma or equivalent
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