Guest Service Officer (Property)

【中途採用/日本語必須/Officer, Guest Service (Front Office)】世界40ヵ国、約1000拠点展開/シンガポール外資系ホテル企業/夜勤なし業界トップのワークライフバランスが整った環境で、ホテル業界でのキャリアアップ✨📌部署：Guest Service (Front Office)📌勤務地：Oakwood Residence Azabu-jyuban Tokyo(〒106-0045 東京都港区麻布十番2-4-3)📌募集ポジション：Officer💡Ascott Japanの魅力✅ 豊富な研修制度！ 入社時だけでなく、ご自身のキャリアに適した階層別研修や、場所を問わず取り組めるEラーニング、シンガポール主催のセッション等、多くの学ぶ機会があります✅ グローバルに活躍！ 世界40ヵ国に約1000の拠点展開、急成長中かつ国際的な組織でご自身のスキルをさらに磨いていきませんか？✅ 業界トップのワークライフバランス 7時間労働&年間休日126日～／夏季・冬季休暇／能力開発・ボランティア休暇もあり！✅ 特別待遇あり！ 社員割引で世界中のAscottホテルにステイ可能🎉💡募集チーム(Oakwood Residence Azabujyuban Tokyo)の魅力✅ お客様との長期的関係： 長期滞在に強みがあるPropertyだからこそ、夜勤が無く、落ち着いた環境でホテルの仕事を学ぶことができる。同時に、お客様との長期的関係を築くことができ、顔も名前もお互いに覚えている中で、温かい職場環境を維持することができています。✅ 少人数だからこそ、チームの結束力が強み： 当PropertyのGuest Serviceチームは4名のメンバーです。だからこそ皆で協力・情報共有をしながら、チームワークを強みに楽しくお仕事に取り組んでいます！大きな組織では体験できない、やりがいと成長を感じることを保証します。💼求人内容雇用形態： 正社員給与： 月給22-30万円(基本給) *これまでのご経験、現職給与を最大限考慮しますその他： 賞与年1回(業績連動、平均2ヵ月)、昇給年1回(業績連動、4月)勤務地： Oakwood Residence Azabu-jyuban Tokyo勤務時間： 7時間労働シフト制、夜勤なし休日： 土日祝と同数 (年間休日：126日～/*年間土日祝数120日の場合)夏季休暇(2日)、冬季休暇(4日)、年間休日に含む能力開発休暇、ボランティア休暇、ハネムーン休暇、傷病休暇産育休、介護休暇制度福利厚生：各種社会保険完備交通費全額支給(4万円/月まで)社員割引(世界中のAscottホテルで実施、WEBから予約可)New Year Party💼応募要件必須要件：日本語力(ビジネスレベル以上)英語力(日常会話レベル以上)基礎的なOfficeツール知識歓迎要件：英語力(ビジネスレベル以上)PMS使用経験(特にOPERA)ホテルフロントでの経験🎤Ascott Japan HRより🗣Linkedinの求人ページにアクセスいただき、誠にありがとうございます！Ascott JapanではOne Team to Growをスローガンに、「2030年までに日本国内で40プロパティ」達成に向けてさらなる成長戦略を掲げています。もちろん、組織・個人の成長、キャリアアップを全力でサポートするとともに、働きがいと働きやすさを兼ね備えた職場環境の実現に注力しております。既に業界トップクラスのワークライフバランスを実現できる各種制度がありますが、まだまだ新しい福利厚生や制度を導入する予定ですので、中にいる社員としても非常に楽しみです。是非、少しでもご興味をもっていただけた方は詳しくお話をさせてくださいませ。皆様とお話しできること、ご縁があればともにお仕事ができる日が来ることを、楽しみにお待ち申し上げております！📅選考フロー書類選考(履歴書・職務経歴書)1次面接（オンライン・個別面接）書類回収(ビザ、パスポートコピー、源泉徴収票等)最終面接（オフライン・個別面接）内定🎉📩応募方法当Linkedin求人の応募ボタンから！📞お問い合わせ先： Ascott Japan HR, 銘田(めいだ) yoshitaka.meida@the-ascott.com[Mid-career Recruitment/Japanese-Speaker/Officer, Guest Service (Front Office)]Operating in 40 countries with 1000 properties/Singapore-based hotel company/No night shifts Advance your career in the hotel industry with an excellent work-life balance environment✨📌 Department: Guest Service (Front Office)📌 Location: Oakwood Residence Azabu-juban Tokyo(2-4-3 Azabu-juban, Minato-ku, Tokyo 106-0045)📌 Position: Officer💡 Attractions of Ascott Japan✅ Extensive training programs! Not only at the time of joining, but also tiered training suitable for your career, e-learning that can be engaged in regardless of location, and sessions hosted by Singapore, providing many learning opportunities.✅ Global Opportunities! With approximately 1000 locations in 40 countries, why not further hone your skills in a rapidly growing and international organization?✅ Industry-leading work-life balance: 7-hour workdays & 126+ annual holidays, summer & winter vacations, skill development & volunteer leave available!✅ Special perks! Stay at Ascott hotels worldwide with employee discounts 🎉💡 Attractions of the Team (Oakwood Residence Azabujyuban Tokyo)✅ Long-term relationships with customers: With a property strong in long-term stays, you can learn hotel work in a calm environment without night shifts. At the same time, you can build long-term relationships with customers, maintaining a warm workplace environment where both faces and names are remembered.✅ Strong team cohesion due to small numbers: The Guest Service team at this property consists of 4 members. Therefore, we work together and share information, making teamwork a strength and enjoying our work! We guarantee a sense of fulfillment and growth that cannot be experienced in a large organization.💼 Job DetailsEmployment Type: Full-timeSalary: Monthly salary of 220,000-300,000 yen (base salary)*Considering previous experience and current salary to the fullest extentOther: Annual bonus (performance-linked, average 2 months), annual salary increase (performance-linked, April)Location: Oakwood Residence Azabu-juban TokyoWorking Hours: 7-hour work shift system, no night shiftsHolidays: Same number as weekends and holidays (Annual holidays: 126+/*120 weekends and holidays annually)Summer vacation (2 days), winter vacation (4 days), skill development leave, volunteer leave, honeymoon leave, sick leave, maternity/paternity leave, caregiving leave included in annual holidaysBenefits:Complete social insurance coverageFull transportation expenses (up to 40,000 yen/month)Employee discounts (available at Ascott hotels worldwide, can be booked online)New Year Party💼 Application RequirementsEssential Requirements:Japanese proficiency (business level or higher)English proficiency (daily conversation level or higher)Basic knowledge of Office toolsPreferred Requirements:English proficiency (business level or higher)PMS usage experience (especially OPERA)Experience at a hotel front desk🎤 From Ascott Japan HR🗣 Thank you for accessing our job page on LinkedIn! At Ascott Japan, under the slogan "One Team to Grow," we are pursuing further growth strategies with the goal of achieving "40 properties in Japan by 2030." Of course, we are fully committed to supporting the growth and career advancement of both the organization and individuals, while focusing on creating a workplace environment that combines job satisfaction and ease of work. We already have various systems in place to achieve industry-leading work-life balance, and we plan to introduce even more new benefits and systems, which is very exciting for us as employees. If you have even a slight interest, please let us discuss it in detail. We look forward to the opportunity to speak with you and hopefully work together if the opportunity arises!📅 Selection ProcessDocument screening (resume & work history)1st interview (online/individual)Document collection (visa, passport copy, tax withholding slip, etc.)Final interview (offline/individual)Job offer 🎉📩 How to Apply Apply via the LinkedIn job application button!📞 Contact: Ascott Japan HR, Yoshitaka Meida yoshitaka.meida@the-ascott.com