Guest Services Agent

Job Description The Guest Services Agent is the point of reference for guests who need assistance or information. Understanding guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions. He/she will also be responsible for any luggage and parcel handling from a guests or an external soure. Primary Responsibilities Manages all guest services tasks (Concierge / Poterage / Doorman) Supervises and participates in t…