Guest Services Specialist

Role Description This is a full-time on-site role for a Guest Services Specialist, based in Denpasar. The Guest Services Specialist will be responsible for managing guest interactions, enhancing customer satisfaction, handling cash transactions, and providing excellent customer service. Day-to-day tasks include addressing guest inquiries, resolving issues, managing transactions, and ensuring a positive experience for each guest. Qualifications Proficiency in Guest Services and Customer ServiceStrong Interpersonal Skills and Communication abilitiesExperience in Cash HandlingExcellent problem-solving skills and attention to detailAbility to work effectively in a team environmentPrevious experience in the hospitality industry is beneficialHigh school diploma or equivalent preferred