Guest Services Supervisor

Job Description The Guest Services Supervisor will supervise the Front Desk team in the daily operations and ensure that the highest level of hospitality and services are rendered throughout the entire guest journey. Maximise the outcome of upsell and cross-sell opportunities. Primary Responsibilities · Proactively engaging with guest upon arrival or during check in · Recommend guest for either higher room category, breakfast component, early check in fee or late check out fee · Ensuring guests…