Customer Sales Advisor

HomepageCareersCustomer Sales Advisor- Milton KeynesCustomer Sales Advisor At Hammonds Furniture, we are a family-run business that specialises in fitted furniture and tailored storage solutions. With over 20 showrooms nationwide, we are dedicated to providing exceptional service and innovative designs to our customers. Our vision is to create well-ordered homes, and we believe our furniture has the power to transform living spaces. Role overview: Life is chaotic. Modern homes can become hectic, cluttered and messy.

As a Customer Sales Advisor, your role is to showcase what an ordered, calm, organised and tidy home can feel like, to help our customers envisage and bring to life their very own stylish sanctuary in the showroom. You’ll also be speaking to customers who have contacted through digital platforms, with the aim of building rapport and encouraging them to come to the showroom or book a design visit.   How you will succeed:

By being brilliant at connecting with people;You’ll bring a calm and professional energy to achieve showroom goals; to deliver award winning customer service experience in person or over the phone You’ll bring a calm and professional energy to achieve showroom goals; to deliver award winning customer service experience in person or over the phoneYou’ll work collaboratively with your showroom manager and teams to continually put their customers at the heart of their business You’ll work collaboratively with your showroom manager and teams to continually put their customers at the heart of their businessAs part of the wider Hammonds’ family, you’ll be passionate about collaboration and building meaningful relationships across the business to improve how we do things and get the best service, always, for our customers.

As part of the wider Hammonds’ family, you’ll be passionate about collaboration and building meaningful relationships across the business to improve how we do things and get the best service, always, for our customers. You’ll be able to focus on converting customer interest (in person, over the phone or digitally) into design visits, to ensure customers get the full bespoke Hammonds experience You’ll be able to focus on converting customer interest (in person, over the phone or digitally) into design visits, to ensure customers get the full bespoke Hammonds experience   What it takes:

You’ll be great at reading people. You’ll be able to spot when a customer needs a moment, needs a cup of tea, or is ready to hear more about their products. You’ll be attentive and brilliant at listening, hooking into really hearing what the customer is seeking to resolve. You’ll then help customers by securing appointments, with sole intent of helping them live better. You’ll also have a passion for style, order and organisation.

As a Hammonds showroom team member, you will have the opportunity to harness your creative and strong communication skills as you will support and inspire customers to select the styles, colours, and finishes from the diverse fitted furniture design range, offering a completely bespoke, unique and tailored customer service experience. You will be required: To work 37. 5 hours per week working 5 out of 7 days per week. Monday: 10: 00am-5: 30pmTuesday: ClosedWednesday: 12: 30pm-8: 00pm Thursday: 10: 00am-5: 30pm Friday: 10: 00am-5: 30pm Saturday: 10: 00am-5: 30pm Sunday: Closed Previous experience in a similar role is preferred but not essential. Why Join Us:

At Hammonds, we recognise that it is our people who are our greatest asset, so come and join a team of like-minded individuals and live the Hammonds Way. We live by our three values which are to Be Real, Be Creative and Be Committed – if you resonate with this and are looking for a new opportunity in a business that supports your growth and development, we encourage you to apply to our career opportunity for immediate consideration. CompetitionsFinanceLatest OffersShowroom DirectoryOur PartnersCoronavirus StatementSustainabilityCareersNew HomesModern Slavery ActPrivacy PolicyTerms & ConditionsSite MapCookies