People Development Administrator

Summary: We are looking for a friendly, confident, and detail-oriented administrator to join our small, supportive People Development team. Based in Mauritius, this global support role will provide essential administrative assistance across all four of our People Development quadrants - Risk, Personal, Operational, and Professional Knowledge - supporting colleagues across multiple global locations. This is a varied and rewarding role, perfect for someone who enjoys being helpful, doesn’t mind repetitive tasks, and is confident acting as a first point of contact for queries. Full training and ongoing support will be provided. Principal Accountabilities:

-Training CoordinationSchedule training sessions and CPD sessions by liaising with facilitators, intermediaries, and internal stakeholders. This will include booking rooms, configuring Teams meetings, and sending any presentations and training materials to participants and the room in advance. Gather and collate feedback from training participantsAdministration SupportReview and process requests including: Funding applicationsProfessional membership renewalsExam and certificate updatesShare student feedback from our qualifications training providers with managers, highlighting any trends or areas for support. Organise reward vouchers for employees who successfully complete exams or qualificationsMaintain and update the qualification register for JerseyProduce reports on:

Historical qualification costs for leaver clawbacksTraining costs for Mauritian government reimbursementUpload learning content to the LMS to meet business needsRun simple LMS reports to support internal subject matter experts as requiredCollate, process and track invoices for learning and development activity, ready for the Manager to approveCreate and send engaging promotional materials for learning events using Canva (training provided)Run CPD reportsMaintain L&D staff folders, ensuring these are kept up to dateManage L&D data held in the Global HR system, ensuring this is always up to date and accurate.

Communication and LiaisonMonitor the People Development inbox and provide first-line responses to queries and requests, escalating when necessaryAssist employees with regards to training opportunitiesLiaise with external training providers and internal stakeholders Key Skills & QualitiesFriendly, confident, and approachableStrong written and spoken EnglishExcellent attention to detailComfortable with repetitive administrative tasksEnjoys helping others and providing first-line supportBrings a positive, can-do attitude and a willingness to learnWhy Join Us?You’ll be part of a global organisation with a strong people-first culture. We’re passionate about learning and development and work collaboratively to provide high-quality support to colleagues at all levels.

This is a great opportunity to build your skills and learn more about the full breadth of Learning & Development in a fast-paced and rewarding area of the business. This job description is a guide to the principal, current duties of the job. It does not form part of the contract of employment. Our Office CharterFive simple behavioural promises that will create an amazing and highly productive working environment at Hawksford.

No HierarchyWe all have an equal right to enjoyment and use of all spaces, regardless of job level or departmentHave FunBe happy and never be afraid to laugh, enjoy yourself, and create magic moments for othersSay HiThe office is designed for interaction, so be proactive to build new relationships and spread positive energy on your wayRespect EveryoneWe are all different, and that’s a good thing! Be patient, kind and appreciative of these differencesBe FlexibleBring a positive attitude with you into the office, and always be receptive to change.