Business Analyst

HCLTech is a global technology company, home to more than 220,755 + people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13. 8 billion. Position Overview:

The position requires a quality-focused and detail-oriented Business Analyst with a demonstrated track record of providing solutions for high-priority business goals and strategic management decisions. The incumbent should be a skilled troubleshooter and problem solver with the ability to translate business processes and problem statements into requirements. The incumbent must be conversant with all stages of SDLC and be able to deliver results within tight timelines. The incumbent will be expected to analyze the activities of a particular business unit or line of business.

He/she will make recommendations pertaining to the projects that the business unit should perform, as well as perform relevant and timely corrections to the governance structure, business processes, and the structure of business information. Must be able to illustrate the alignment (or lack thereof) between strategic goals and key business decisions, regarding products and services, partners and suppliers, organization, capabilities, and key business and IT initiatives.

The primary focus of the work includes but it is not limited to the analysis of business motivations and business operations through the use of business analysis frameworks and related networks that link these aspects of the enterprise together. The BA must be able to develop an integrated view of the business unit or project at hand, in the context of the enterprise, using a repeatable approach, cohesive framework, and available industry standard techniques. Responsibilities:

Interface with the business client to understand business needs and requirements, and to help develop and maintain the client relationship Identify business and functional requirements by working with application end-users, and lead the collection, analysis, documentation, and coordination of those requirements Build stakeholder consensus and ensure everyone is on the same page, in agreement, and can visualize the solution being proposed Develop and maintain business cases, requirements, use cases, test plans, test strategies, test cases, and operational procedures and plans Document business processes and workflows, develop and maintain business process models Craft business cases to evaluate the feasibility of technology initiativesDesign and execute test cases for application development and implementation projects Collaborate with IT professionals to determine if solutions currently exist (internally or externally) or whether new solutions are feasible to meet business requirementsLeverage rapid prototyping approaches to present as-is/to-be processes/workflows and rough designs of the proposed solution Maintain a comprehensive chronological trail of requirements and agreements and actively contribute to the project change control process.

Document and manage issues and actions Provide overall support to ensure the successful design, testing, and implementation of applications that support the business unit.

Also, provide support in developing training materials and conducting training Document and manage issues and actions for IT applications and projects Prepare and make presentations using MS PowerPoint, Visio, and other tools and clearly present ideas to stakeholders and management Participate in the evaluation of new products or initiatives to determine the technology support required Evaluate applications and IT environments, and analyze gaps between current and desired states Propose recommendations based on industry best practicesDevelop, deploy, and maintain business capability models, according to the Bank’s institutional methodologyEducational Qualifications and Experience:

Bachelor’s degree in Computer Science, Information Systems, or FinanceRole Specific relevant technical and business work experience as per required Level Matrix Experience in defining and implementing technology solutions for a major financial institutionExtensive experience as a Business Analyst for a large financial institution Extensive experience in gathering business requirements and developing functional specifications with special emphasis on use cases, defining test cases, and providing user training and supportExtensive experience with various system development lifecycle methodologies and tailoring artifacts to those methodologiesExperience with BPM tools like iGrafix, PEGA and Cordys is a plusExperience in developing and using these high-level models, as required, to collect, aggregate, or disaggregate complex and conflicting information about the businessExtensive experience with planning and deploying either business or IT initiatives(preferably both) Experience modeling business processes using a variety of tools and techniques (preferably BPMN) Experience with analyzing business processes, identification and successful removal of bottlenecksExperience with process-reengineeringCertifications:

Lean Management, Six Sigma, or similar certification (preferred) Required Skills/Abilities:

Strong process analysis skills and ability to suggest improvements for efficiency and effectiveness of solutions based on industry best practicesKnowledge of business analysis best practices (such as BABOK) and ability to effectively apply them Advanced knowledge of specific business area, process, workflows, standards, and business practices Proven conceptual, analytical, and judgmental skills Excellent verbal and written communication skills and ability to communicate well with all levels, technical as well as non-technical stakeholders Ability to work directly with clients and management without supervision and to facilitate and navigate discussions with stakeholders to ensure clarity, prioritization, and consensus Leadership skills and ability to work well with diverse team members, often in multiple locations Ability to work with different points-of-view and lead the team to convergence, while always keeping the project objectives in sight Strong presentation and facilitation skills Excellent personal organization skills and ability to take things to closure without follow-ups Pluses:

Desirable knowledge of VBA, PL/SQL and C++ numerical programming, MS Access, Oracle, and reporting tools such as Crystal ReportsKnowledge of Business Intelligence tools Knowledge of ITIL, service, and process managementCertificate such as IIBA, ITIL Foundation, etc. Knowledge and experience in COTS implementation as BA/BSA on COTS projectsExperience with implementing information security processesExperience with an IT Governance, Risk, and Compliance (GRC) tool such as RSAM, Archer Experience in project managementWhat we offer:

Competitive salary Social benefits packageAdditional health insuranceFood vouchersReferral bonusLearning hubTeam buildings and company eventsCareer growthHCLTech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by state or local laws. Are you willing to build up your career with us? - We’ll be happy to receive your resume in English!*Your personal data is secure with us.

** Only candidates selected for interview will be contacted