Head of 1st Line Credit

Job DescriptionLead the way as Head of 1st Line Credit, Danske Bank – Personal Banking DKAre you ready to take the lead in shaping the future of credit management for Personal Banking DK? Do you thrive in a collaborative and dynamic environment where you can make a real impact on both customer experience and regulatory excellence? If so, we are looking for you to join us as the Head of 1st Line Credit and a key member of the Personal Banking DK Senior Leadership Team.Join a dedicated team driving excellence in credit managementAt Danske Bank, we are committed to delivering exceptional service to our customers while ensuring robust and compliant credit processes. As Head of 1st Line Credit, you will lead a team of three specialised units focused on credit approvals, governance and projects, as well as adviser support and training.You will collaborate closely with a wide range of stakeholders, including the Personal Banking DK Senior Leadership Team, the 2nd line risk organisation, Group Legal, and external partners such as the Danish Financial Supervisory Authority (DFSA). Together, we aim to strengthen our credit processes, improve credit quality, and deliver seamless and customer-centric solutions across Danske Bank’s retail business.New role and organizationAs a leader in this new role, you will have the unique opportunity to shape the direction and create a driven and sustainable culture from the ground up. You will be at the helm, leading colleagues from different areas of the bank, and fostering a collaborative, team-oriented environment. This new set-up will be an incredible opportunity for you to leave your mark on the organization, building and nurturing a cohesive and effective team from the start.Your role: Leading credit initiatives with impact Lead and develop a high-performing team of credit professionals, fostering an inclusive and supportive working environment. Design, implement, and communicate credit improvement plans that enhance operational efficiency and credit quality. Act as Danske Bank’s representative in dialogues with the Danish Financial Supervisory Authority (DFSA) and participate in the RD All Risk Committee alongside the 2nd line Risk team. Drive the Personal Banking credit agenda across Danske Bank’s retail business, balancing customer needs with regulatory requirements and credit risk appetite. Build strong relationships with stakeholders across a complex organisational structure, ensuring collaboration and alignment of initiatives. Your experience: Expertise in credit management and leadershipWe hope you bring a genuine passion for leading teams and driving positive change in credit management. You are at your best when navigating complex challenges and collaborating with diverse stakeholders to achieve shared goals.As this is a leadership role in the credit area, we see that you combine technical expertise with an ability to inspire teams and foster collaboration. To enjoy this role, you will thrive in a fast-paced environment, where you can balance strategic priorities with day-to-day operational effectiveness.One of your strong competencies is your ability to communicate with impact and tailor your message to diverse audiences, from advising senior leadership to engaging with external regulatory bodies.Your qualifications include: A proven track record of successfully leading specialised teams to deliver impactful results in the financial sector. Comprehensive knowledge of credit processes, governance, and risk assessment, including regulatory frameworks and their impact. Experience working with senior leadership and managing diverse stakeholder groups, including external partners and regulatory bodies like the DFSA. Strong collaboration skills, with the ability to foster alignment across multiple functions and stakeholders. Expertise in balancing efficient, customer-focused credit processes with compliance to regulatory standards and the bank’s credit appetite. Your leadership will shape the futureAs a leader, you are passionate about fostering a culture of openness, accountability, and teamwork. You enjoy empowering your team to succeed and creating a sense of belonging where everyone feels valued and motivated. You take ownership of your responsibilities and are committed to delivering meaningful results while maintaining the highest standards of integrity and professionalism.Your innovative mindset will help us navigate the evolving credit landscape, ensuring our processes remain relevant, efficient, and customer-focused. Whether improving the customer journey, refining credit governance, or building strong relationships with stakeholders, your contributions will directly impact both our customers and our business.Ready to join us?If you are excited about leading a team that makes a real difference, we would love to hear from you. Please submit your motivated CV. We will review applications and conduct interviews on an ongoing basis. For any questions about the role, please contact Thomas Rudolf on thru@danskebank.dk .