Head of Creative Social Media

Bristol, London, WolverhamptonJob SummaryDo you thrive on collaboration and have a proven ability to work with partners, stakeholders, and content creators to produce engaging and impactful content?Are you a creative storyteller with a record of crafting compelling content across social media platforms?If so, we have an exciting opportunity for a Head of creative social media to join our team at the Ministry of Housing, Communities and Local Government (MHCLG) and we'd love to hear from you!As the Head of social media creative you will work alongside the Head of social media content to lead a team within the Communications directorate that designs and delivers our social media strategy.

You will lead a team of content creators and channel managers to produce engaging social media content for MHCLG corporate channels, as well as leading the department’s content creator strategy that seeks to help government reach wider audiences. As part of the press, social media, external affairs and visits team, you will work closely with other teams to identify opportunities to engage with audiences on the government’s priorities.

You will find and pursue opportunities to communicate about the department's work to build more homes, improve the quality of living situations and devolve power out of Westminster to local leaders. You will deliver a ‘social first’ approach to our online content, ensuring that channels are showing engaging posts that appeal to and inform audiences. You will be a leader with a track record of working as part of a fast-paced communications team, managing risk, demonstrating excellent influencing skills, exercising strong judgement and problem solving, and someone who can develop and motivate a team while operating under pressure.

This role can be based in London, Wolverhampton or Bristol as our regional communications hubs. Regular attendance in London to support ministers and special advisers will be required in this role. Job DescriptionAs the Head of Creative Social Media you will:

promote a “social first” environment, that motivates your team to deliver highly engaging content that cuts through to key audienceslead the team in identifying key stakeholders and content creators with trusted audiences to maximise reach and relevance of key communicationsensure all content created and shared on corporate channels aligns with departmental priorities and provides accurate and informative updates for audiencesdevelop and oversee the development of a social media strategy based on insight and in support of the department’s wider communications objectivesbe a confident representative of and advocate for MHCLG, representing the department at the Heads of Digital network within the Government Communication service and with digital leads at No10 and the Cabinet Officelead an efficient, high-functioning team which provides expert social media advice at pace to ministers and senior leaders in the department and works across the Communications directorate to ensure this activity is alignedplay a leading role in the senior management team in MHCLG’s news, social media and visits function to ensure digital strategy is aligned with wider communications activityAs The Head Of Creative Social Media You Willpromote a “social first” environment, that motivates your team to deliver highly engaging content that cuts through to key audienceslead the team in identifying key stakeholders and content creators with trusted audiences to maximise reach and relevance of key communicationsensure all content created and shared on corporate channels aligns with departmental priorities and provides accurate and informative updates for audiencesdevelop and oversee the development of a social media strategy based on insight and in support of the department’s wider communications objectivesbe a confident representative of and advocate for MHCLG, representing the department at the Heads of Digital network within the Government Communication service and with digital leads at No10 and the Cabinet Officelead an efficient, high-functioning team which provides expert social media advice at pace to ministers and senior leaders in the department and works across the Communications directorate to ensure this activity is alignedplay a leading role in the senior management team in MHCLG’s news, social media and visits function to ensure digital strategy is aligned with wider communications activityPerson specificationEssential CriteriaSignificant experience in a social media environment, developing engaging content for social media platforms.

Proven track record of working with partners, stakeholders and content creators to develop engaging content. Experience managing corporate channels, and providing support where relevant to ensure organisation leaders are able to communicate effectively using social media. The ability to segment audiences based on insight and produce targeted communications that are relevant to audiences. Excellent judgement skills and the ability to keep across social trends, reaction to live events and developing channels. Understanding of the Government’s mission priorities and the ability to work collaboratively with other government departments to communicate the government’s work.

Experience of leading a team, with a track record of being a strong and supportive leader, able to manage and develop team members, embed team processes and maintain high communications standards in line with No10 and Government Communications Service expectations. The ability to react quickly and confidently in developing situations, juggling competing deadlines across a broad policy portfolio to deliver social content to extremely tight deadlines. Desirable CriteriaKnowledge of, and experience of, working as part of the Government Communications Service Digital network.

Experience managing videography, photography and editing equipment, and managing contracts for vital services to support workload – for example sound licencing contracts. Experience operating camera equipment and editing skills to create high quality photos and videos for social media use. Alongside your salary of £54,531, Ministry of Housing, Communities and Local Government contributes £15,797 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role. An environment with flexible working options. A culture encouraging inclusion and diversity.

A Civil Service pension with an employer contribution of 28. 97%. Selection process detailsArtificial IntelligenceArtificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

As part of our pre-employment checking process, we will be using your CV to confirm your job history. Please note that by providing us with your CV you are consenting to us using the information enclosed as part of the checking process. CV and Cover Letter DeclarationWe recruit based on your knowledge and skills, and not background, gender or ethnicity - this is called name blind recruitment.

Please Remove References To Yourname/titleeducational institutionsagegenderemail addresspostal addressphone numbernationality/immigration status Most of our campaigns utilise multiple assessors and so it is possible that your application would be viewed by different assessors. At sift, through your CV and covering letter we will be assessing: Experience: Your covering letter should be no more than 1 page referencing how you meet the criteria set out in the job description. You will need to merge your CV and covering letter into one document.

When submitting your application, Applied will ask you to upload a CV, when doing this you should upload your merged document of your CV and covering letter. The interview will be of a blended nature consisting of the following Success Profile elements: Behaviours: Leadership, Communicating and Influencing, Delivering at Pace, Changing and Improving. Experience: Experience questions will be based around the essential skills and criteria as listed in the job description. In the full campaign we will test the below Success Profile elements: ExperienceBehavioursPlease contact the vacancy manager if you have any questions about the role.

We do not consider direct CV applications – you must apply for this role via the application link on Civil Service Jobs. Please note that near miss offers may be made at the lower grade to candidates who do not meet the grade criteria for this campaign. Grade 7 salaryThe salary for this role is £59,946 (London) or £54,531 (National). For existing civil servants, the usual policy on level transfer and promotion will apply and is non-negotiable.

If you apply for a role that requires a transfer of location, for example if you are transferring from London to a National location, your salary will be adjusted in accordance with our policy on transfer between HQ pay ranges. Please note that the average employer pension contribution is based upon the National minimum salary for this role. Should your agreed starting salary for this role be different, the average employer pension contribution will be calculated accordingly. If you are a Secondee, this will not apply as you will remain on your home organisation’s terms and conditions.

  BenefitsTransfers across the Civil Service on or after 4 October 2018: Any move to MHCLG from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https: //www. childcarechoices. gov. uk. For further information about the benefits available to MHCLG employees, please see the attached Candidate Pack. LocationBristolLondonWolverhampton There may be opportunities for candidates to work flexibly depending on the business needs.

This will be discussed with the vacancy manager on a case-by-case basis if you are successful for the role. At present, a minimum of 60% of your working time will be spent in your contractual office location. Requirements to attend other office locations or off-site meetings will be counted towards this. You will be asked to express a location preference during the application process. Sift and Interview DatesSifting is envisaged to take place W/C 1st September 2025. All interviews will be held in person at 2 Marsham Street, London - with dates to be confirmed.

If interviews are held in London for a national based role, the vacancy manager must consider offering travel expenses. Reserve ListIn the event that we identify more appointable candidates than we currently have posts available, we will hold applicant details on a reserve list for a period of 6 months from which further appointments can be made. This may include roles at a lower grade. Candidates placed on a reserve list will be informed of this. Those candidates who do not wish to remain on the reserve list should contact recruitment@communities. gov.

uk to be removed from the reserve list. Security Clearance RequirementsCTC (Counter Terrorism Check)All MHCLG colleagues must meet the Baseline Personnel Security Standard. This is a series of basic security checks to confirm identity and employment history. In addition to the BPSS, successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check and the process can take up to 8 weeks to complete. CTC security checks requires you to have been resident in the UK for the past 3 years.

Please refer to the MHCLG Notes on Security Clearance section of our Candidate Pack for further information on Counter Terrorism Clearance (CTC). Candidates should also note that with effect from 1st August 2018 the department will also check all applicants who are successful at interview, against the Internal Fraud Database (IFD) held by the Cabinet Office. In accordance with the Civil Service Internal Fraud Policy, any applicant who is included on the IFD will be refused employment by MHCLG. Please see the Candidate Pack for further information on the Internal Fraud Database.

Before starting your application it’s very important to make sure that you are eligible to apply and meet the Civil Service nationality requirements. All candidates are expected to read the information provided in the MHCLG candidate pack regarding nationality requirements and rulesCandidate Pack InformationPlease see attached Candidate pack for further information. Internal Fraud DatabaseThe Internal Fraud function of the Fraud, Error, Debt and Grants Function at the Cabinet Office processes details of civil servants who have been dismissed for committing internal fraud, or who would have been dismissed had they not resigned.

The Cabinet Office receives the details from participating government organisations of civil servants who have been dismissed, or who would have been dismissed had they not resigned, for internal fraud. In instances such as this, civil servants are then banned for 5 years from further employment in the civil service. The Cabinet Office then processes this data and discloses a limited dataset back to MHCLG as a participating government organisations. MHCLG then carry out the pre employment checks so as to detect instances where known fraudsters are attempting to reapply for roles in the civil service.

In this way, the policy is ensured and the repetition of internal fraud is prevented. For more information please see: Internal Fraud Register. Feedback will only be provided if you attend an interview or assessment. SecuritySuccessful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirementsThis Job Is Broadly Open To The Following GroupsUK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicantsJob ContactName : Charlotte BransgroveEmail : charlotte. bransgrove@communities. gov. ukRecruitment teamEmail : recruitment@communities. gov. uk