Head of Data & AI

Are you our new strategic and driven Head of Data & AI?As a market-leading credit management company, Intrum has a broad competence in debt collection services and we do business in 20 countries in Europe. We have more than 10,000 experienced employees in our group. Our business is about helping others. Helping indebted individuals to get out of difficult situations. Helping businesses get paid so they can grow, hire and prosper. Which in turn is positive for the entire economy. You become an essential part of this circle with us, which gives your job at Intrum a deeper meaning. Regardless of your role or title. Being at the forefront is everyone's job. As the market leader, it is up to us to be at the forefront. Shaping the industry. Setting new standards. And wherever in the world your Intrum career path takes you, whatever role you play, you will contribute to growth, innovation and impact that makes a real difference.To have the opportunity to grow. In our organization there are many opportunities to advance, specialize and rotate. Or even try your wings abroad. It's up to you to make it happen. The fact that our business is about helping others – individuals and companies, means that your work also develops on a more personal level. Simply put, you will grow by making a difference.The roleThe role will report to Transformation Director Location for this position is Stockholm (Sickla) .Hybrid work. We see that hybrid work, where we as employees can work either from home or from the office, creates opportunities to perform and work effectively in virtual and real environments.Purpose of roleYou will be a key player in building up our local Data & AI capabilities within the Transformation Unit. You will lead the establishment of a Centre of Excellence for Data & AI, drive digitalization and automation, and deliver solutions that increase efficiency across our operations.You will be responsible for building a high-performing team of data and AI experts, including recruitment, leadership, and competence development. Together with your team, you will develop data platforms, data lake/lakehouse solutions, analytics, and AI/ML models that support both business operations and customer engagement.Responsibilities of roleEstablish and lead the Data & AI CoE, including strategy, roadmap, and ways of working.Take full people leadership responsibility, including recruitment, team management, and building new skills and capabilities within data and AI.Build and evolve data platforms, pipelines, and data lake/lakehouse solutions (e.g., Azure, Databricks).Drive the development and adoption of AI/ML solutions for decision support, process automation, and customer insights.Ensure strong data governance, quality, and compliance (e.g., GDPR).Support value streams and other parts of the organisation with data and AI competence and resources.Collaborate with global teams and external partners to accelerate developmentYour BackgroundWe believe you have:A relevant university degree, ideally at master’s level, in data/IT/analytics.7–10+ years of leadership experience in data, analytics, or AI roles.A proven track record of building and leading teams, including recruitment and competence development.Deep expertise in data architecture, data lake/lakehouse platforms, modern cloud environments (especially Microsoft Azure), and analytics/ML platforms (Databricks).Strong experience in operationalising AI/ML models, from prototype to production.Experience with GenAI implementations, particularly Conversational AI and agent-based systems, is highly meriting.Experience from regulated industries (preferably financial services) is a plus.Strong ability to create structure, build collaboration, and communicate effectively across both technical and business stakeholders.Who are you • A strategic leader with a strong bias for execution.• Passionate about developing people and building high-performing teams.• Curious, bold, and comfortable in change.You act according to our values. Our values are not words. They are everything. Behind our global expansion and major digital transformation are four simple but powerful values. Ethics. Devotion. Solutions. Empathy. It is the values that drive our everyday life, regardless of how big we become. Others may think they are small things. But for us, they are everything.Are you curious or have questions? You are welcome to contact the recruitment manager for more information: Nima Ghorbani, Transformation Director. Please contact the primary recruiter Maja Fransson, HR Business Partner for more information about the application process.Only applications received through our online system will be considered.