Head of Digital Product

Head of Product Function: On Trade – Customer ExperienceLocation: London (nr. Oxford Street) or Edinburgh (St Andrew Square) a mix of office and home workingSalary: £75k - £85K + performance bonus + (depending on experience) plus 15% of base salary as a benefits allowance plus annual performance bonus, in addition to full benefits listed below.Contract: PermanentClosing Date: Friday 20th November 2025 Please note, we may close vacancies early where we receive significant numbers of applications, so don’t delay!As the UK’s leading pub, cider, and beer business, we’re home to some of the world’s best-loved ciders and beers, and a leading player in the international drinks industry. But there’s so much more to HEINEKEN than meets the eye.Are you ready to shape the next chapter of HEINEKEN’s On Trade digital transformation? We’re looking for a Head of Product to lead our digital product strategy, team and delivery, creating a connected, data-led ecosystem that transforms how we serve, support and empower our customers.About the roleAs Head of Product, you’ll lead a high-performing team of Product Owners to design, deliver and evolve a portfolio of digital products that drive customer satisfaction, colleague enablement, and commercial growth.You’ll define a bold three-year Product Strategy and Vision grounded in customer insight and data, ensuring every product delivers measurable business value. Working cross-functionally with D&T, Sales, Marketing, and Customer Care, you’ll build strong alignment across teams to ensure our digital products deliver growth, productivity and future readiness.You’ll also embed consistent, scalable agile ways of working, and coach your team to deliver with pace, purpose and precision. This role calls for a strategic, hands-on leader who thrives on creating clarity from complexity and who brings commercial thinking, technical fluency and people leadership together to drive genuine transformation.What you’ll be doingLead, coach and develop Product Owners to deliver a connected portfolio of On Trade productsSet and embed a clear, insight-led product strategy and roadmap aligned to business goalsPrioritise and govern the product backlog, balancing commercial value with delivery disciplinePartner with D&T and commercial teams to drive agile, efficient and scalable deliveryManage dependencies across multiple products and functions, removing blockers quicklyChampion product-led change and embed consistent agile ways of workingOversee delivery on key platforms (SAP Commerce, Salesforce) and manage external partnersBuild product capability through coaching, frameworks and defined career pathsAlign digital initiatives with eazle and commercial growth targets.Occasionally take direct ownership of key products or releases.Use data and experimentation to assess value, inform priorities and guide continuous improvementWho we’re looking forYou’re a confident, outcome-focused digital leader who can translate strategy into delivery. You combine technical awareness with commercial acumen and know how to inspire teams to deliver meaningful results.You bring:5+ years leading digital product delivery in complex or matrix environments.Proven success defining and executing product strategy and vision across multiple products.Deep experience with agile ways of working and portfolio management.Strong commercial grounding with the ability to connect digital delivery to business growth.Hands-on experience working with D&T, vendors, and external delivery partners.Strong communication and influencing skills with senior stakeholders.Understanding of SAP Commerce / Hybris, Salesforce or similar platforms.A track record of developing people and embedding scalable, consistent ways of working.It’s not just what you know – it’s how you workAt HEINEKEN, we value behaviours as much as technical expertise. You’ll:Lead with ownership, empathy and accountability.Bring strategic thinking and operational discipline.Communicate clearly and decisively.Collaborate effectively across teams and functions.Foster curiosity, adaptability and continuous improvement.We’re committed to your growth too – this role offers scope to expand your influence and develop as a digital leader within HEINEKEN’s On Trade business.We embrace learning and growth, and we anticipate there is scope to develop in this role. You’re also likely to bring experiences to this role that are not listed above – as long as you have a thirst for learning and development, not every box needs to be ticked when it comes to skillsets.Our Ways of WorkingOur office sites operate a hybrid model. You’ll spend Tuesdays, Thursdays and one other day in the office and two days from home, although but you’re more than welcome to come and work from the office on those days too.The Good Stuff!In addition to your base salary, you’ll also receive:Discretionary Annual bonusBenefits Allowance (15% of base salary)Company funded Private Medical HealthcareDouble matched pension contributions (up to 10%)35 days holiday (with the opportunity to buy/sell)A monthly case of our delicious ciders and beers!Exciting opportunities to develop your careerYou’ll also get the opportunity to join our colleague networks, in which people from across the business connect to help champion diversity, equity and inclusion, ensuring we’re continuing to give people a voice.The applicationIf you like what you’ve read and are ready to brew a better career with us, let’s get going! We may close vacancies early where we receive lots of applications, so don’t delay!If you need any adjustments made to support your application, for example if you require information in different formats, or if you have any accessibility issues, then we’re more than happy to review our processes – please feel free to get in touch with us at recruitment@heineken.co.uk.You might feel that you don’t meet every single requirement for this role, and that’s okay – we all need the opportunity to develop and untap our full potential. If this advert’s piqued your interest, we’d encourage you to submit an application rather than ruling yourself out. You never know – you may be exactly what we’re looking for!Who we areWe’re the world’s most international brewer and the name behind a host of brilliant beers and ciders, from Birra Moretti, to Strongbow, to Cruzcampo and many more.It’s a fantastic time to join us. We’re leading the way in low and no alcohol innovation, pioneering new technologies to meet our ambitious environmental goals and investing in our pubs to keep them at the centre of their communities.When you join us, we’ll back you to reach your full potential. You’ll enjoy unique development opportunities, unforgettable experiences and a reward package that goes far beyond the salary you receive.If you want to hear more about life at HEINEKEN from our colleagues, head over to LinkedIn and check out the hashtag #LifeatHEINEKENUK.There’s no better place to untap your future. Join us and brew a better career.