Head of Engineering (Warsaw)

About FreshaFresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and GoogleRole OverviewGiven our exciting and progressive growth plans, we are looking for an exceptional Head of Engineering to join our global business.Working with the Head of Product, you will oversee the quality of delivery, processes and lead the product engineering tribe at Fresha (5-6x teams, 30+ engineers).This is a great opportunity for someone looking to work in a fast-paced and dynamic environment , who likes to work collaboratively , enjoys a challenge and wants to make an impact from day 1.To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from our office four days per week, with the flexibility to work remotely on Wednesday each week. Warsaw office address: 20th Floor, Aleje Jerozolimskie 81, 02-001 Warsaw, PolandEngineering strategyCreate and implement best practice engineering vision, strategy, policies, processes and procedures to aid and improve business performanceEnsure that engineering strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets; enabling the company to function and compete effectively in the marketEnsure strong communication between squads to facilitate the exchange of information, to deliver consistent user experiences across the tribe, and to implement change & improvementsInput and hold responsibility for engineering budgetsTeam ManagementProvide clear leadership and vision, inspire and motivate teamsSet achievable goals for the team that are ambitious, without compromising tech standards and goalsEnsure teams are clear on what is expected from themMentor & coach Team Leads to be exceptional squad leads, ensuring they motivate their direct reports tooEnsure the balance of product and tech requirements seamlesslyTrack performance regularly (through team meetings and individual catch-ups)Priorities and decision makingDelegate confidently, effectively and intelligentlyIn collaboration with the CTO & VP of Engineering, set the standards and priorities for the engineering departmentEnsure processes are reviewed and changed as the company and team continue to scaleMake decisions effectively as and when requiredThis list is not exhaustive and there may be other activities you are required to deliver.Skills, Experience & Qualifications RequiredExperience leading a large, high-achieving engineering function - including building and scaling teamsStrong leadership skillsExperience working within a start-up or scale-up, ideally in a consumer brandExperience with event-driven architectures and a strong understanding of relational databasesExtensive knowledge of engineering practices and principles as well as an understanding of methods of problem-solvingExperience building mission-critical systemsExperience with multiple programming languagesCreative thinking and problem-solving mindsetAbility to interact with people from across the business and build strong relationships, including the ability to effectively influence upwardsHappy to roll sleeves up and assist the team when required (team player)Self-starter and proactive approachComfortable working in a fast-paced and changing environmentInterview ProcessScreen Call - Video-call with a member from the Talent Team (45-60 minutes)1st Stage - Video/In-person interview with VP of Engineering (up to 90 minutes)2nd Stage - Video/In-person interview with CTO (up to 90 minutes)3rd Stage - Video/In-person interview with Chief People Officer (up to 90 minutes)We aim to finalise the entire interview process and deliver feedback within 4 weeks.Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframeInclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.