Head of FLOD Customers AML KYC for SSBI (m/f/d), Managing Director

We’re looking for an experienced AML‑KYC leader to shape and lead the First Line of Defense (FLOD) Customers AML KYC function across SSBI in Continental Europe. In this role you’ll partner with senior stakeholders in all lines of defense to enhance oversight, challenge shared‑service performance against SLAs, strengthen controls, and implement continuous improvements that meet evolving regulatory and business expectations.What You Will Be Responsible ForLead FLOD Customers AML KYC operations and partner with Compliance (2LOD) and Internal Audit (3LOD) to ensure high quality execution across onboarding, periodic and event driven reviews and transactions monitoringServe as FLOD Customers AML KYC single point of contact and escalation for SSBI; engage proactively with regional leadership and senior managementDesign and run a risk based oversight model for AML KYC activities delegated to Group shared services (e.g., Global AML Center)Oversee outsourcing/delegation compliance in line with EBA/EMEA expectations and SSBI standardsEnsure alignment to the Global AML & Sanctions Program/KYC Standard and local regulatory upliftsOwn audit/regulatory remediation: respond to findings, agree corrective actions, track to closure, and demonstrate durable control effectivenessRepresent FLOD and provide concise, decision ready management information and risk reporting to senior stakeholders and governance forumsLead, coach, and develop a team of AML KYC professionals across six countries; foster a high‑performance, inclusive cultureYour profileMaster's degree in Banking, Economics or similarMore than 10 years of experience in business management functions preferably with experience working in a global systematically important financial institution governed by EU regulationsSeveral years of AML KYC leadership, ideally in a multijurisdictional environmentExperience with outsourcing oversight and KPI/KRI driven performance managementDemonstrated ability to challenge the status quo constructively, spot improvement opportunities, and lead implementation of process and control enhancements across multiple jurisdictionsStress‑resilient with strong judgmentFluent English; another European language is an advantageACAMS/ICA certification is a plusAbout State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO StatementJob ID: R-780390