Head of IT and Digital Services

Birmingham, West Midlands (England), B2 4BH : Bristol, South West England, BS1 6EH : Leeds, Yorkshire and the Humber, LS1 4AP : Manchester, North West England, M1 3Job SummaryWe are looking for a Head of IT and Digital to join us in a key role at the Regulator of Social Housing (RSH) delivering on our digital strategy. This is a 9 month fixed-term role, however we are also happy to offer this as a secondment opportunity across government.At RSH you’ll be joining an organisation that gives you the opportunity to make a difference to people’s lives, regulating a sector that houses 4 million people across England.Job DescriptionYou will lead on the development, implementation and management of our digital and data strategy. This will include management of our 3rd party provided digital services and identifying functional system and equipment requirements and improvements.You will work closely with our external service provider and other areas of the organisation to ensure that our digital services can support the regulator in meeting its objectives. You will champion the ongoing improvement of digital services, working collaboratively across the organisation to gain in depth understanding of digital needs, identifying suitable options.You will lead on the development, implementation and management of our digital and data strategy. This will include management of our 3rd party provided digital services and identifying functional system and equipment requirements and improvements.You will work closely with our external service provider and other areas of the organisation to ensure that our digital services can support the regulator in meeting its objectives. You will champion the ongoing improvement of digital services, working collaboratively across the organisation to gain in depth understanding of digital needs, identifying suitable options.Person specificationAs the successful candidate you will have a strong IT background, with experience of working in a business facing role, developing in depth knowledge of business processes. You will also have experience of building, influencing and maintaining key relationships, ideally both internally and externally to the organisation.You will have a passion for technology, with a strong understanding of digital products and technologies, particularly Microsoft Office 365 and Microsoft Azure, as well as experience with cloud based SAAS platforms. You will have experience of effectively delivering change and encouraging the adoption of new digital tools and processes.Alongside your salary of £71,825, Regulator of Social Housing contributes £20,807 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Why work at RSH?At RSH, we offer a fantastic range of benefits including a 35 hour working week, 33 days annual leave and access to the Civil Service Pension Scheme.Our staff survey results consistently show that our staff think that the best thing about working at the RSH is our flexible and hybrid working, along with our family friendly policies that support work-life balance.We also offer access to our staff discount scheme, cycle to work scheme, a Nuffield Health Screening; and a range of other well-being focussed benefits. Full information on this and our other fantastic benefits is available on our website.LocationWe operate a hybrid model of working with a mix of office and home working, as well as offering a range of flexible working arrangements.This role can be based out of any of RSH’s core offices in Manchester, Leeds, Birmingham and Bristol. Our Manchester and Bristol offices will be relocating during 2025/26, however will remain within the city centre. Most roles involve some travel within England between our offices, with some roles also involving onsite visits to social housing providers.Benefits And SalaryAt RSH, we offer a competitive salary along with a range of excellent benefits; full information is available on our website.The salary for this role is a spot salary within the given range, which will normally be the minimum of the range. There is no incremental progression through a pay scale. Annual salary reviews are determined by the government pay award.Things you need to knowApplication process For more information on the role, please see the attached Role Profile.To apply, please complete the online application form on the RSH careers site detailing your experience. We will also ask you to provide a supporting statement or to answer specific role related questions, detailing how you meet the criteria of the role, which will be used in assessing your application. Guidance on the application process is available on our website.Candidates must have valid right to work in the UK, as unfortunately we are unable to provide sponsorship and must also meet the requirements outlined in the Civil Service Nationality Rules. Please see our website for more information.Commitment to equality and diversityOur anonymous shortlisting process helps to ensure fair and consistent recruitment decisions, based solely on skills and experience.We are a Disability Confident Employer and shortlist those who best meet the minimum criteria as part of our commitment.We are passionate about building a diverse and inclusive workplace, where everyone feels valued and respected and has the opportunity to thrive. We welcome applications from individuals of all backgrounds, beliefs, identities and life experiences, recognising that varied perspectives enrich our organisation.Selection process detailsInterviewsInterviews are expected to take place in November and will be held via Microsoft Teams. We expect this to be a one stage interview process.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis Job Is Broadly Open To The Following GroupsUK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServicePlease note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob ContactName : careers@rsh.gov.ukEmail : careers@rsh.gov.ukRecruitment teamEmail : careers@rsh.gov.uk