Monday, October 27, 2025
JD.COM

Head of Last Mile – France

Posted: 5 days ago

Job Description

We are seeking a capable and entrepreneurial Head of Last Mile – France to lead the setup, development, and management of last mile delivery operations across the country.Key Responsibilities:Design and implement last mile delivery strategies tailored to the French market.Establish and optimize nationwide parcel delivery operations, either through in-house teams or strategic partners.Define KPIs for cost, speed, service quality, and customer satisfaction.Recruit and manage local delivery teams and/or partners.Collaborate with cross-functional teams across warehouse, tech, customer service, and e-commerce business units.Ensure compliance with local transportation, labor, and safety regulations.Drive continuous improvement in last-mile delivery performance and user experience.Qualifications:7+ years of experience in logistics, transportation, or last-mile delivery operations in France.Proven leadership in building or managing parcel delivery networks.Strong familiarity with the last-mile ecosystem, regulatory environment, and customer expectations in France.Experience in leading logistics or parcel delivery companies is preferred.Hands-on, execution-oriented, and entrepreneurial mindset.Fluent in French and English.

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