Head of Media & Communications

Main Purpose of the Job:To protect and enhance London City Airport’s reputation in the press and among key stakeholders.To support LCY’s commercial team by promoting LCY’s USP as London’s fastest airport experience and most centrally located airport in the capital.To deliver exceptional internal and external communications to staff, business partners, local community and other stakeholders.To work closely with the Director of Corporate Affairs to support LCY’s corporate affairs activities. Main Tasks of the Job:MediaTo manage and lead the day-to-day running of LCY’s media & communications and manage LCY’s media agencies – supporting the implementation of LCY’s Corporate Affairs strategy and plan.Manage LCY’s media engagement, including managing relationships with key journalists, proactively pitching news stories, overseeing media interviews and dealing with reactive press enquiries.To manage and develop press content, including writing/ distributing press releases and where appropriate, support with research, photography and filming. You will also be responsible for uploading press releases and images to LCY’s media centre.Work closely with the commercial department and our airlines to promote new routes &/or new airlines, including supporting on press trips.You will be responsible for LCY’s media monitoring and Daily News Briefing, supported by LCY’s media agency and media monitoring services.You will be responsible for LCY’s Issues and Crisis PR management, working closely with the Director of Corporate Affairs and Incident Response Team (IRT).You will be expected to be available outside of ‘usual’ business hours to deal with press enquiries, IRT and events.You will manage LCY’s corporate social media, working closely with LCY’s marketing team who manage all marketing and operational/ passenger related social media content and passenger enquiries.Where appropriate, you will advise and update LCY’s Leadership & Executive Teams and Board members regarding important media and PR matters.You will work with LCY’s trade & industry bodies on priority issues and events related to media/ communications. This may involve travel.External Community Communications and Public AffairsResponsible for promoting LCY’s annual programme of community activity such as Women in Aviation, STEM in Aviation and Meet the Buyer events.Support the Director of Corporate Affairs on key public affairs campaigns and priorities, including supporting the relationship and engagement with industry bodies such as Airports UKInternalResponsible for developing and distributing LCY’s programme of internal communications including weekly updates, blogs, All Staff briefings, Intranet updates, newsletters and uploading material to LCY’s intranet home page.Responsible for executive communications for the CEO and senior leadership, including speechwriting, media training, and narrative development aligned to corporate strategy.Key Competencies:EssentialDegree or equivalent in relevant fieldExtensive experience of working in media and communicationsExcellent writing and communication skills, with a strong understanding of UK mediaDemonstrated experience in journalism or PR and social mediaCrisis Management experienceStrong presentation skills, including present to senior stakeholdersMedia interviewsDesirablePrevious experience of working in aviation, transport or infrastructure of national significance – and relationships with transport/ travel correspondents. Leadership and team management skillsHours of Work:Full Time Monday to FridayBenefits:Free onsite parkingAccess to discounted Private Medical Insurance for you and immediate familyMedicash Cash planOn site PhysiotherapistDiscounted Gym Membership at many local facilitiesStaff discounts at most of retailers on site & some local restaurants & hotelsEnrolment into company AE pension schemeAccess to Salary sacrifice pension schemeBereavement CounsellingCycle 2 Work salary sacrifice schemeHastee Pay Advances25 Days Annual leaveLCY Central discount websiteAnnual performance related bonusAnnual Season Ticket LoanHoliday Buy scheme (Ability to purchase up to 1 weeks A/L per year)Access to Salary Sacrifice Car leasing Scheme