Head of Operational Risk

VP - Operational Risk Management (Team Lead)We are looking for an experienced professional to lead our Operational Risk Management team. The successful candidate will work closely with business units, senior management, and other stakeholders to ensure effective implementation of the operational risk framework and should have strong leadership skills, solid risk knowledge, and experience working in the banking or financial services sector.Role and ResponsibilitiesTeam & Risk ManagementLead and manage a team of operational risk specialists, ensuring work quality and team development.Provide guidance to business units on risk identification, controls, and mitigation plans.Work closely with other teams and management to ensure risk processes are integrated into daily operationsPerform other ad-hoc tasks as assigned by the supervisor.Risk Assessment & MonitoringFacilitate and challenge Risk and Control Assessments (RCA) conducted by business units to ensure accurate risk identification and proper control testing.Monitor and analyze Key Risk Indicators (KRIs) to track risk trends and support decision-making.Conduct operational risk assessments for new products, services, business partner reviews, and process changes to ensure proper controls are in place.Incident ManagementLead the review of operational incidents, loss events, and near misses.Perform root cause analysis and recommend corrective actions, while tracking implementation and resolution.Policy, Reporting & GovernanceDevelop and maintain operational risk policies, procedures, and tools in line with regulatory expectations.Prepare and present operational risk reports for senior management, risk committees, and regulators.Coordinate with internal stakeholders on the use of operational risk systems and tools.Operational Resilience & CultureLead and support operational resilience initiatives including business continuity planning (BCP)Promote a strong risk culture across the organization through training, awareness programs, and collaboration with business units.QualificationsBachelor’s or Master’s degree in Risk management, Finance, or related fields.At least 8-10 years of experience in operational risk, internal control, or related areas in banking or financial services.Minimum 5 years in a leadership or team management role.Good understanding of banking operations, financial products, services, and risk frameworks is an advantage.Strong communication, coordination, and analytical skills.Experience in risk frameworks such as RSCA, KRI, BCP, Third Party Risk Assessment and incident management is a plus.Able to manage multiple tasks and projects and meet deadlines.English proficiency is required.Contact Person : Karita(Ae) 096-912-1035