Head of Operations

Job Summary and Purpose• Ensure that the Fleet is managed safely, efficiently, in a professional manner to standards and costs that are in line with the industry best practices. • Oversee and monitor the overall operational management being provided by third parties. Key Accountabilities: ManagementEstablish and continuously monitor operational standards of ships to ensure delivery of continuous, efficient and safe service to the customerProvide marine operational expertise and advice with regards to operational matters.

Assist with the assessment of operational risks and mitigationsProvide guidance and conduct port and terminal due diligence to ensure safe and efficient operationsMonitors / Ensure high standard day to day marine operational activities of LNG, LPG, FSRU and any chartered in vesselsIdentify sub-standard operational performance and evaluate alternative methods, systems and contractors to use in place of the obsolete systemsCargo Management and complianceEnsure that the vessels are operated in a manner which is safe, reliable and economical meeting the highest industry standards.

This shall ensure efficiency in cargo managementDrive compliance with international, Flag State, legal requirements and all company policies related to shipping operations, safety of navigation and Marine personnel at all times. Oversee/ensure complete compliance with port / terminals requirements, oil / gas majors and ship vetting systemsEnsure that the trading certification of vessels are valid and avoid failure due to non-complianceMonitor performance of the vessels against charter parties to ensure commercial interests of owners are protected.

Prepare defense for performance and off hire claimsMonitor LNG bespoke developed emergency STS transfer with the third-party service provider in conjunction with the charterers to be able to deploy promptly if requiredVisit ships as required and instructed by the Operations Manager. Develop reports on the upkeep, operational standards, and effective management of vesselsMonitors and ensure ship-shore loading efficiency, passage performance, ship performance, and cargo management are done efficientlyEnsure terminal compatibility and assurance process completed safely and timely.

Ensure compliance with port / terminals requirements, ship vetting systems (oil / gas majors) at all timesVetting of VesselsEnsure that vessels in the fleet are vetted successfully by arranging timely SIRE inspections, giving prompt responses to any observations raised, initiate remedial actions and identify and mitigate gaps in policies and proceduresManage the entry of details from the VPQ into the SIRE system as well as maintain the relevant vessels particulars data not limited to TMSA and Q88 recordsAudits and Ship InspectionsConduct ship inspections on a regular basis to ensure effective ship management during calls to Ras Laffan or sailing visit.

In these visits, he/she shall carry out internal audits not limited to navigational, galley and cargo auditsConduct safety / security / environmental and other SHEQ internal audits as applicableSupervise the close-out of audits and inspections of ships in coordination with the SHEQ DivisionSafety Management SystemMaintain the Safety Management System (SMS) of the organization and consistently focus on improving the quality, efficiency of procedures and accuracyBrief new senior officers before they join the vessels with regards to the Safety Management System, company policies, vessel operations and specific charterers’ requirementsSupervise and carry out security duties as per ISPS code if requested by managementMonitor Communication:

Confirm owned vessels managed by third party is operated efficiently in line with Master Service agreement, Owners instructions, charterer’s instruction and TCPVoyage PlanningSupervise the voyage planning and performance process for the vessels managed by NSQL to ensure compliance with the requirements of the charterer. Help the organization to avoid performance related claims and provide support in challenging the claims in case they are raisedTerminal ApprovalParticipate actively.

ship shore interface and compatibly studies Liaise with all related parties such as agents, charterers and terminals and provide all relevant information for the Master to assess the suitability of the berthCarry out in-house mooring analysis StudiesIncident investigations and Risk AssessmentLead investigations into incidents that occurred and ensure that incidents are successfully closed out in a timely manner in coordination with the SHEQ DivisionConduct safety risk assessment and environmental impact assessment for vessel operations in line with Maritime standard / best industry practiceEmergency Response Plan:

Perform duties and functions as per the Emergency Response Plan and as directed by the Incident CommanderStaff Related FunctionWorks with Head of Technical and/or Head of Marine Personnel on matters concerning suitability of personnel for promotion, possible secondment or career development and undertake assessments of candidates for promotioSupervises ship staff conduct, performance and development and works with Head of Marine PersonnelAssist MPD in recruiting process for the sea going staff by participating in new entry staff interviews. Contribute to the development of the of Qatari employees.

Qualifications, Experience and Job Skills Qualifications• Degree in Nautical Science or any other related field• Master Mariner Certificate of competence and all associated courses with this competence certification. Experience: A minimum of 12 years’ experience including 3 years’ as Master on LNG/LPG. At least 4 years’ in a head office management position of a large gas/oil shipping company. Prior shore base experience in similar role for at least 2 years or Marine Operational Supt experience for at least 8 year managing LNG/LPG vessels. Experience of working with personnel from different cultures (ship owners and ship crews)Job Specific Skills:

Fully conversant with international and national statutory requirements of the Maritime industry (SOLAS, ISM, MARPOL, ISPS, SOPEP, ISOs)Training and knowledge of emergency response procedures, ship vetting, ship inspection is essential. Auditing skills- Lead ISO, ISM, ISPS auditorComputer literate- Microsoft suite of products