Head of Quality - Airspace Mobility Solutions

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust.Our BenefitsAnnual Bonus + Private Medical InsuranceThalesFlex – Hybrid work environmentFitness Passport DiscountEmployee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)Modernised Paid Parental LeaveVeterans LeaveNovated Lease optionsFamily support through our partnership with Parents at WorkPersonal & professional training development opportunitiesSonder – Wellbeing & Support PartnerThe RoleThe Head of Quality provides leadership for the quality function and is accountable for the effectiveness of this function. The AMS business specialises in the development and deployment of Air Traffic Management systems and incorporates ATC Digital/HE Products and Projects, OneSKY Project and TopSKY ATC-One Product LineThis critical role is responsible for ensuring the application of the Thales Quality Policy. This includes taking a risk-based approach to defining and implementing quality assurance activities, assuring compliance, identifying deficiencies, certifying products, and evaluating and minimising potential quality related risk and raising Alerts and enforcing Veto for quality issues when necessary.The Head of Quality is focused on leading a team of quality professionals to provide Quality Assurance services to the business with direct reporting into the Director Quality and partnering with the business leadership team to address issues arising from running the business.This position is based hybrid at our Melbourne CBD office.Some core responsibilities include:Assure Quality & Compliance – Oversee quality across bids, projects, and products, ensure compliance with safety, regulatory, and certification standards, and manage audits, reviews, and certifications.Lead Quality Function & Resources – Plan, organise, and lead the quality team, optimising resources, developing skills, and fostering teamwork across the organisation.Risk & Performance Management – Analyse operational data to identify and prevent risks, provide performance insights to management, and exercise authority to stop unsafe or non-compliant actions.Drive Customer Quality & Feedback – Manage customer (internal/external) feedback, resolve issues quickly, maintain strong links with Quality Managers, and ensure quality standards meet expectations.Collaboration & Communication – Build strong internal and external relationships, participate in corporate quality forums, share best practices, and maintain alignment with group quality systems and documentation.On day one you will come with:Tertiary Qualifications in an engineering or related technical discipline.Audit Qualifications (e.g. Lead Auditor) background or qualifications is desirable.Experience in quality management, preferably in a system’s engineering organisation (worked on programs developed within the V-model) or other relevant technically orientated discipline.Detailed knowledge of the requirements of ISO 9001:2015 Quality Management System.Strategic influencing skills including the ability to promote improvement at all levels and across all areas of the organisation.Strong leadership skills that inspire team confidence and respect while motivating team members in an effective manner.Good communication & interpersonal skills, including ability to prepare and present reports.Diplomacy skills, including the ability to withstand pressures and say 'no' when quality is insufficient, or processes are not being adhered to.A Defence security clearance is required for this role, applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance.Additional information with regards to clearances is available from the Australian Government Security Vetting Agency website http://www.defence.gov.au/AGSVA/. In some cases, individuals who hold a current clearance from a foreign government may be eligible to have this clearance recognised by the Australian Government and be eligible for this role.The Australian Defence Trade Controls Act (DTCA) is applicable and as such, your nationality may be a factor in determining your suitability for this role#HN-LN1It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community. We’re committed to supporting a diverse workplace, and that starts here.We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.Read more about our WORK180 endorsement.