Head of Supply Chain (Supply & Demand Planning, Procurement)

JOB SUMMARYThe Head of Supply Chain is responsible for designing, leading, and optimizing SHG’s end-to-end supply chain across two business units: restaurants (procurement to store delivery) and retail (warehousing and distribution operations). This role ensures the supply chain is efficient, cost-effective, reliable, and aligned with SHG’s growth and service objectives.JOB RESPONSIBILITIESA. Strategic LeadershipDevelop and implement SHG’s overall supply chain strategy for both restaurant and retail operations.Drive cost reduction, service improvement, and process efficiency initiatives.Partner with senior leadership to align supply chain operations with business goals.B. Restaurant Supply ChainOversee the full cycle: demand planning, procurement, vendor management, warehousing, logistics, and last-mile delivery.Ensure reliable supply of food, beverage, and packaging materials.Lead sourcing strategies focused on quality, cost, and sustainability.Monitor budgets and identify cost-saving opportunities.C. Retail Warehousing & DistributionLead and optimize warehouse and distribution operations.Ensure accurate, on-time deliveries to retail outlets and customers.Introduce best practices in warehouse automation, safety, and compliance.D. People & PerformanceLead and mentor teams across procurement, planning, warehousing, and logistics.Foster a culture of accountability, collaboration, and continuous improvement.Build strong internal capabilities and succession pipelines.E. Technology & InnovationLeverage digital tools, ERP systems, and analytics for better planning and decision-making.Drive automation and data-driven improvements across the supply chain.Establish KPIs and performance metrics to measure operational excellence.JOB QUALIFICATIONSBachelor’s degree in Supply Chain Management, Business Administration, Engineering, or related field12+ years of progressive experience in supply chain management, with at least 5 years in a senior leadership roleStrong background in procurement, warehousing, logistics, and distributionExperience in food & beverage, retail, or FMCG industries preferredProficient in ERP and supply chain management systemsExcellent analytical, negotiation, and stakeholder management skillsStrategic thinker with strong leadership, collaboration, and integrity