Health Information Services

Welcome to Piedmont Cancer Institute — where patient care is more than a mission; it's a partnership and our values lead the way.For more than 38 years, Piedmont Cancer Institute (PCI) has proudly served the Metro Atlanta community, delivering exceptional cancer care built on a foundation of Compassion, Innovation, Communication, and Integrity. Today, our team includes 17 dedicated physicians, 20 skilled Advanced Practice Providers, across 6 locations (and growing) —all united in our commitment to excellence.At PCI, we blend cutting-edge treatments with deep clinical expertise and genuine compassion to offer truly comprehensive care. Our dedication goes beyond medicine—it’s reflected in how we care for our patients, support their families, and collaborate with one another. No matter your position, a career at PCI offers more than a paycheck. It’s a place where purpose meets passion, where connection fuels collaboration, and where your work makes a lasting impact.Why Join PCI?We're looking for talented individuals who share our passion for making a difference. If you value Compassion, embrace Innovation, prioritize open Communication, and act with Integrity, you'll thrive at Piedmont Cancer Institute—where every role plays a part in advancing hope and healing in our community. Here, you'll find purpose in your work.Job DescriptionResponsible for the management and upkeep of patient medical records files, including obtaining outside medical records needed for the treatment of patients, responding to release of information requests and assisting in correspondence between treating physicians.Primary Job FunctionObtain medical records from outside facilities (includes hospital systems, treating physicians, and directly from patients).Release information to person and agencies according to HIPPA regulations.Electronic medical record system upkeep, filing, and organization.Obtain new patient/consult information to ensure the proper appointment in a timely manner.Answer incoming phone calls and direct calls to the appropriate staff member when necessary.Distribute incoming faxes and fax outgoing information as needed.Knowledge and compliance with all confidentiality laws and internal confidentiality measures, including HIPAA compliance.Protect the security of medical records to ensure that confidentiality is maintained.Print and mail letters/dictations. Correct dictation notes as neededAll other job-related tasks as required by supervisor/managerKnowledge And SkillsData entry of 8000 KPH.Familiarity with all office equipment, computers, and internet literacy.Knowledge of CPT, ICD-10 coding & medical records.Customer service.Phone etiquette.An ability to provide a personable and caring environment for all patients.HIPAA RequirementsMedical Records Clerk will have access to PHI and ePHI in the course of his/her duties. Applying the minimum necessary standard of HIPAA, this employee has access to the minimum amount of designated record sets required to perform his or her duties.Job Type: Full-timePay: From $21.00 per hourBenefits401(k)Dental insuranceEmployee assistance programEmployee discountHealth insuranceLife insurancePaid time offReferral programVision insuranceMedical SpecialtyHematologyOncologyPhysical SettingClinicOutpatient