Health Records Administrator

Are you highly organised, meticulous about detail, and passionate about supporting quality healthcare?Oxford Health NHS Foundation Trust is recruiting for a full-time Health Records Administrator to join our Health Records Office. This is a vital role for ensuring our patients and service users can easily exercise their fundamental legal rights in relation to the information we hold about them. If you want to help our Trust meet its legal obligations regarding the use of information this could be the role for you.You'll will be working towards legal deadlines, redacting highly sensitive information on a large scale and providing excellent customer service. We are looking for someone with excellent communication skills, a keen eye for detail, and a proven ability to work within a team and across the Trust.As our Health Records Administrator you'll work collaboratively with team colleagues and other health professionals to deliver an effective and efficient health records service in accordance with legal, ethical and Trust standards. This includes being responsible for working to strict legal deadlines to ensure our patients and service users can exercise their legal rights in relation to the information we hold.If you share our commitment to safeguarding and promoting information rights which contribute to the welfare of children, young people, and vulnerable adults, and want to make a difference in healthcare, we encourage you to apply.DutiesThe Health Records Office is a secure and confidential environment where administrators work with electronic and paper files. This role requires speed reading of large volumes of highly sensitive health records, meticulous attention to detail and judgement for appropriately redacting information. Main duties include:Understand and administer the Data Protection Act 2018 and Access to Health Records Act 1990 when processing personal information and providing advice to staff, patients and service users.Liaise with consultants and other health professionals regarding the application of the serious harm test and appropriate release of health record information.Collate, prepare and read and accurately redact highly sensitive patient health records at speed in accordance with legal requirements using specialist redaction software.Complete subject access requests and other disclosures of health records in accordance with statutory legislation and legal deadlines.Prepare health records for sharing information with external organisations.Manage requests for the retrieval of legacy paper health records and ensure the secure return to external storage. Work collaboratively with the Patient Advisory and Liaison Service to resolve complaints relating to information requests.Respond to queries from the Health Records mailbox and log incoming information requestsPlease refer to the job description attached for a comprehensive list of duties.Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”Our values are: “Caring, safe and excellent”We offer a wide range of benefits designed to support your career and wellbeing. These include: Excellent opportunities for career progression Access to tailored individual and Trust wide learning and development 27 days annual leave, plus bank holidays, rising to 33 days with continuous service NHS Discount across a wide range of shops, restaurants and retailers Competitive pension scheme Lease car scheme Cycle to work scheme Employee Assistance Programme Mental Health First Aiders Staff accommodation (please note waiting lists apply) Staff networking and support groups hosted by our Equality, Diversity & Inclusion teamFor further details / informal visits contact: Name: Laura Hamilton Job title: Information Governance Manager Email address: laura.hamilton@oxfordhealth.nhs.uk Telephone number: 07717 301 808At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.