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Job Description

Mertens – MalamTeam is hiring a Help Desk Role Overview: Provide telephone-based technical support to organizational users in a professional IT environment.Key Responsibilities:Handle hardware and software troubleshootingProvide support in Microsoft environmentsManage users in Active Directory and ExchangeSupport Office applications and related systemsRequirements:1+ year of experience troubleshooting hardware and software issuesExperience working with Active Directory and ExchangeExperience supporting Microsoft environments and Office applicationsIf you have a strong service orientation and solid technical troubleshooting skills we’d love to connect.

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