IT Onsite support in Jämsänkoski

Role: Asset Management, Maintenance and Infrastructure Support (End User Assets Management, Local Hardware Management, IMAC Coordination, Device Inventory Management, Project Work/Involvement, Info TV Players, Meeting Rooms, Local Coordination of Network Assets, Console Provision for Support/Upgrades, Local Coordination of Network Assets, Console Provision for Support/Upgrades)Incident Management (Incident Detection and Response, Incident Diagnosis and Resolution, Incident Reporting, End-User Support and Walk-In IT (PC Clinics), Hands and Feet Support, Global Projects)Hands & Feet support for Network, Infrastructure & Application (Local Hands & Feet support, Vendor & OEM Hosting, Application Support)Requirements:

2-3 years of relevant IT experienceWorking technical knowledge, in order to address service work orders for PCs, laptops, phones, peripheralsWorking technical knowledge of standard systems and business softwareClient facing soft skillsStrong verbal and written communication skills both in Finnish and English languageAbility to provide disposal servicesAbility to independently problem solveWorks on problems/projects of moderately medium-complex scopeBenefits: Buddy programCollective agreementInternational job opportunitiesOnboarding programBe part of UsHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry.

We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.