Hemodialysis Head Nurse (Thomson)

Location:Kuala Lumpur, MYDate Posted: 17 Oct 2025Contract type: PermanentWork Type: On-sitePart Time / Full Time: Full TimeClinical SkillsAble to perform primary skills of a haemodialysis nurse in relation to patient care.Participate as a member of the team in carrying out haemodialysis procedures.Able to perform needling of A-V fistulas, A-V graft and CVC care for initiating haemodialysis process as per Diaverum standards.Responsible that all dialysis equipment is safe, complete and fully operational before, during and after each use. Responsible to monitor and record patient’s vital signs during treatment and report any abnormality to Medical Director. Assist other staffs and doctors during treatment and examination of patients on treatment.Perform other duties as assigned by Cluster Head Nurse.Management of staffProvides assistance to staff in accordance with the goals of the organization.Lead a team of Nurses.Makes staff schedule changes to adjust for patient acuity levels and adequate clinic coverage. Maintains a flexible schedule to be available to staff members. Appoint suitable staff to all necessary clinic assignments. Ensures implementation and compliance with Clinical Policies and Procedures. Provides a climate in which staff can readily participate in change or innovations. Promotes open and participative communication among staff. Responsible for the clinic staff meetings. Counsels and advises employeesPlan and support the integration of new staff. Responsible for new Employee Orientation and probation period Evaluation to an assigned Mentor. Conducts evaluation annually, assessing competency in clinical skills, adherence to protocols, and patient care standards. Evaluates together with clinic mentors all new staff nurses 1 month before probation period ends. Liaison with HR and accounting regarding: New staff employment, Payroll and overtime, Appraisal, and Disciplinary and grievance actions. Management of the ClinicControls and directs the clinic to encourage quality patient care and staff satisfaction.Manage patient planning: Scheduling, Holiday dialysis coordination, Patient Flow and Laboratory tests. Prepares monthly reports according to Diaverum present standards concerning goals, achievements and problems of the clinic. Communicate with Country Nursing Manager on relevant matters. Responsible for the clinic Infection Prevention and Control programs, identify and assigns Infection Control staff nurse in-charge. Coordinate with Country Nursing Manager to ensure that audit action plans are completed. Work as part of the Operations Management Team. Collaborate with Operations on safety, cleanliness, and security standards for the clinic. Consumption control and alignment with budget. Regularly evaluates and monitors the use and replacement of equipment and supplies.Coordinate supplies ordering and reviews stock control with stock in-charge. Evaluates new products and leads training of new products. Uses supplies and resources in a cost-effective manner.Responsible for ensuring and monitoring water quality standard according to Country Regulations and Diaverum Water Policies. Maintenance of water plant, monitors and all other medical- as well as other equipment. Support clinic and country management. Keep up to date with country regulations. Support Corporate programs. Management of CareCoordinates and sets standards for the delivery of quality care.Assigns patient care according to patient needs and staff capabilities and qualifications. Ensures the utilization of quality assurance standards and protocols. Assists with the development of clinic specific standards, and provides input. Supervises and evaluates the quality of care through patient rounds and specific quality assurance projects. Serve as a member of the Quality Management Committee and Actively participate in the Quality Management Review meeting and follow-up. Reviews, approves and analyze incident reports. Involvement in clinic audits, other quality certification processes and support in accreditation of clinics.Acts as a point of liaison with medical and non-medical staff in coordinating multi-disciplinary activities. Communicate and liaise with hospitals and other healthcare facilities. Sets standards for and evaluates nursing documentation. Participates in patient and family education. Management and CommunicationInteracts effectively with patients, family and staff to maintain standards of professional care to patients and families.Promotes positive working relationships within the team. Demonstrates sensitivity to cultural and religious beliefs through a caring, respectful attitude, presentation and delivery. Demonstrates effective written and verbal communication skills using recognized medical terminology. Facilitate and support the integration of new patients. Ensure patients receive the appropriate information and education. Educational ResponsibilitiesPromotes professional growth and development of nursing staffProvides input to assist in identifying the learning needs of staff. Participates actively in the process to coordinate on-going professional development of staff. Responsible for the planning of continuous staff clinic education, the yearly in-service schedule. Responsible for maintaining all documentation necessary for the nurses and education and ensure necessary documents are appropriately signed and kept in the clinic level.Supervises the d.Academy Programme.Responsible for informing the Country Nursing Director and Human Resource (HR) Manager when employees complete the education programs and forwarding all required education documentation to the Country HR Manager.Requirements & QualificationsMinimum 2-4 years of related experienceDiploma/ degree in Nursing or equivalentRegistered with Malaysia Nursing boardExperience in renal care will be an added advantage.Excellent English communication skills with the ability to handle inevitable objections, inspire trust and generate project enthusiasm.Must be able to commit to rotating shifts & weekends.