Herbal Production & Operations Assistant (London Workshop)

Herbal Production & Operations Assistant (London Workshop)Zen Maitri is seeking a dedicated Herbal Workshop & Operations Assistant to join our team in London. This hands-on role is ideal for someone who is organised, detail-oriented, and passionate about natural health. You will play a key part in supporting our product production and operational flow — helping bring high-quality herbal wellness products to life.Location: On-site at our London Workshop (Brentford)Schedule: Part-time (3 days per week) — with clear pathway to full-time within 3–6 monthsSalary: £28,000 per annum (pro rata based on 3 days per week), with opportunity to progress to full-timeStart Date: Training to begin as soon as possible (mid-November ideally). Official role start date: 1st December 2024About Zen MaitriZen Maitri is a leading herbal medicine company based in London, dedicated to creating high-quality natural health products rooted in both traditional wisdom and modern science. This is an exciting opportunity to join a small but dedicated team, working closely with our Operations Manager in a role that is both hands-on and operationally vital to the business.About the RoleAs a Herbal Workshop & Operations Assistant, you will support product production, fulfilment, stock management and customer service. You will be trained in how to make and assemble premium herbal products in our London workshop — a rare opportunity for someone interested in meaningful, purpose-led work within natural health.Key ResponsibilitiesAssisting in the preparation and assembly of herbal products (full training provided)Packing and dispatching online orders with accuracy and careReceiving, checking and organising incoming stock and deliveriesMaintaining stock levels and ensuring workshop organisationProviding clear, professional customer support via emailSupporting basic e-commerce admin tasks (e.g. Shopify order processing)Working closely with the Operations Manager to ensure smooth daily operationsEssential Skills & QualitiesStrong written and verbal communication skills (fluent English essential)Reliable, organised and detail-oriented — quality and accuracy matter deeplyAbility to work both independently and within a small, focused teamFlexible and proactive — able to switch between tasks with initiative and carePositive, can-do attitude and willingness to learnNice to Have (Not Essential)Interest in natural health or herbal medicineExperience in e-commerce fulfilment, workshop production or logisticsWhy Join Zen Maitri?Be part of a mission-led herbal medicine company making a real impactReceive hands-on herbal product training — a rare and meaningful skillsetClear progression pathway toward full-time roleWork within a supportive, values-driven environmentPlay a key role in a fast-growing natural health brandTo ApplyPlease send your CV and a short note explaining why you feel suited to this role to: info@zenmaitri.com