Intelligence Analyst – UK Defence

Job SpecThe Intelligence Analyst will provide embedded user support for the intelligence application covering all aspects of the project from training and mentoring to providing first line support and some platform data management functions. The Intelligence Analyst will themselves receive a comprehensive training package on the application as well as ongoing mentoring and support and as such previous experience in this particular application is not required.

The Intelligence Analyst will act as a super user for the application and must make the user community their primary focus; conducting “floor walking” and proactively working with users to assist them achieve their objectives. The ideal candidate will.

be inquisitive with strong interpersonal skillsbe a strong, natural user of ITbe able to communicate complex material in a clear and concise manner to a range of user abilities including managementhave the ability to work both as part of a large team but also autonomously when requiredKey ResponsibilitiesProvide embedded mentoring and support for the application end usersProvide first line support for the application to the end users and offer liaison for higher levels of support, the development team and managementMentor the user’s knowledge of existing and new application features and guide them on how best to exploit the capabilities to enhance their productDeliver a range of training material and courses to the users in an appropriate manner from classroom to one-on-one tuitionCapture user requirements for application enhancement and feed these back to the development team for assessment and where possible rapid deploymentRequirements capture to enhance the capability with end-user feedbackWork both as part of a team but also sometimes autonomously and be able to support some on-call workingEssentialSecurity ClearanceTechnical abilitySole UK nationalityNice to HaveMilitary Experience