Director of Communications

JOB SUMMARY: Hill HR has partnered with a leading Title Company to identify their next Director of Communications! The Director of Communications is responsible for making a positive first impression on walk-in visitors and callers, as well as directing visitors and routing callers to correct destinations. S/He handles inquiries and provides information about the organization. This position is also responsible for ordering supplies and handling maintenance requests. The Director of Communications also provides general administrative and clerical support. DUTIES & RESPONSIBILITIES:

Responds quickly to a multi-line telephone system; answers and routes callsGreets customers, vendors, job applicants, and other visitors in a courteous, friendly, and timely mannerSends Warranty Deeds, Deeds of Trust, and all final title policies to appropriate partiesSorts and routes mail, correspondence, packages, and messages for timely delivery to appropriate partiesCoordinates meetings and organizes cateringMaintains reception area(s) and conference room(s); keeps areas tidyResponsible for ordering and stocking offices supplies – including kitchen/break room itemsResponsible for arranging courier(s) as neededHandles maintenance requests for equipment and office spacePerforms other duties as assigned by supervisorAdheres to company policies and guidelinesQUALIFICATIONSEXPERIENCE:

One (1) years of relevant experience and/or training is preferred. EDUCATION: A High School Diploma is required. CERTIFICATIONS, LICENSES, INSURANCE: No certifications, licenses, or insurance are required. KNOWLEDGE: Preferrably one year of escrow and title experience, but not required for this position. SKILLSAdaptable: displays the capability to adapt to new, different, or changing requirementsAttentive to detailsBusiness fundamentals: has a fundamental knowledge of the organization and the industry; understands the importance of one’s role in the functioning of the company and the potential impact one’s performance can have on the success of the organizationCritical thinking:

uses logical thought processes to analyze and draw conclusionsCustomer focused: actively looks for ways to identify market demands and meet customer or client needsDecision maker: applies critical thinking skills to solve problems encountered in the workplace Dependable and reliable: displays responsible behaviors at workInitiative: demonstrates a willingness to work and seeks out new work challengesIntegrity: treats others with honesty, fairness and respectMathematics: uses mathematics to solve problemsPlanning and organizing: plans and prioritizes work to manage time effectively and accomplish assigned tasksProblem solver: applies critical thinking skills to solve problems by generating, evaluating, and implementing solutionsProfessional:

maintains a professional demeanor at workProficient in English Reading: understands written sentences and paragraphs in work-related documents; applies what is learned from written material to work situationsRespectful: works effectively with those who have diverse backgroundsTeam player: works effectively with othersTechnology: uses information technology and related applications to convey and retrieve information; demonstrates strong computer/typing skills in Microsoft Office, email programs, and internet browsersTelephone skills, including a pleasant phone voice and etiquetteVerbal communication: maintains open lines of communication with othersWriting: uses standard English to clearly communicate thoughts, ideas, and information in written formNOTE:

Skills list resourced in part from Common Employability Skills, National Network of Business and Industry Associations, 2014. Print and online at: http: //www. nationalnetwork. org/wpcontent/uploads/2015/05/Common_Employability_Skills-03-30-152. pdf.