Hire Controller (BCH NSW)

Big Chief Hire is a leading specialist in civil construction and machinery hire, operating across SA, VIC, QLD and NSW. We support major projects nationwide with reliable equipment, exceptional service, and a people-first approach - Role is located in our Smeaton Grange NSWAbout The RoleAs a Hire Controller, you’ll be the heartbeat of our hire operations—building strong customer relationships, managing bookings, and ensuring equipment is delivered on time and ready for action. You’ll maximise every sales opportunity through your day-to-day customer interactions and keep operations running smoothly.Key ResponsibilitiesManage the end-to-end hire process, including bookings, scheduling, dispatch and returns.Provide customers with equipment availability and tailored hire solutionsCoordinate transport, delivery and collection of machinery and vehicles.Maintain accurate records of all equipment — in branch, on hire, or in service/repair.Monitor and manage hire agreements, contracts, and related documentation.About YouYou’re someone who thrives in a fast-paced environment and enjoys being a pivotal point of contact. You bring:Previous experience in truck or machinery hire (highly desirable).Strong multitasking and time-management skills.Excellent written and verbal communication — confident, clear and customer-focused.High attention to detail with strong accuracy in documentationExperience with hire management systems or the ability to learn quickly.A proactive mindset and strong problem-solving ability.About UsEstablished in 2011 Big Chief Hire, a proud member of the Northeast Auto Group, is your go-to supplier for truck and heavy machinery hire across Australia. We offer an extensive range of hire equipment, from earth movers to trucks, tailored to meet your specific requirements. Whether you need wet hire, which includes skilled operators, or dry hire, where you take the reins, Big Chief Hire is committed to providing outstanding service and reliable machinery. Count on us to equip you for your next project!Big Chief Hire is an entity of the Northeast Auto Group who provide a complete customer experience through multiple business units to provide the highest quality of service and innovative solutions. Our group of companies include Agricultural and Construction Equipment Solutions, Engineering and Manufacturing division, Light and Heavy vehicle dealerships partnering with renowned and reputable OEM brands across the nation.We are a high-performance business. Our success is built on hard work and skilfulness. We employ the best, and we invest in our people to make sure their knowledge is second-to-none. We go the extra mile, and we will always deliver.Ready to make the move?Accelerate your career and apply now.Please note that as part of the recruitment process you may be requested to undergo various pre-employment checks, such as a Right to Work in Australia Check, National Criminal Police Check or a Pre-Employment Medical and random drug and alcohol testing throughout employment.Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions. Northeast Auto Group is committed to creating an inclusive work environment for all employees.Respectfully, no agencies please.Share