Training Specialist/Program Coordinator

Title: Training Specialist/Program Coordinator/Enablement SpecialistLocation: Hybrid 3 days onsite/week - 415 Mission St, San Francisco, CA 94105Duration: 6 MonthsPay Rate: $45. 00/hr on W2Job Description The Onboarding Operations team is focused on seamlessly producing onboarding enablement events from end to end. We create high impact, exciting, and flawlessly executed experiences that inspire everyone they touch. We focus on how to standardize the way we organize, manage and produce events and programs including enrollment, invite and event management, materials and logistics and communications.

Everyone at looks forward to attending an event or program produced by our team! The focus of this role is to standardize and centralize the end-to-end registration, enrollment, and attendance tracking processes. You will be a part of high-impact programs and experiences while streamlining manual processes and eliminating inefficiencies. ResponsibilitiesPerform complex and time-sensitive registration processes for our Onboarding programs including scheduling training dates, organizing and monitoring logistics, and answering heavy flow of inquiries from internal employees through email and Slack. Assign and create all Enablement Events and assign courses to each cohort.

Manage all communications to virtual and remote employees within each individual hub using Marketing Cloud and Slack. Manage all collateral and calendaring docs. Assist in solving problems that are manual and inefficient by using and other technology platforms. Keep others appraised of and involved in work by communicating status of tasks to project leads and team members, coordinating work cross-functionally, and influencing peers, project leaders and/or managers.

Deliver high quality work in a fast-paced, dynamic work environment by managing time and effort across activities, executingprocesses that may not have defined procedures, taking initiative to complete unanticipated or ad hoc tasks, and delivering work according to deadlines. Assist team with daily operations, including setting up training space with materials for in-person or virtual classes, greeting attendees, managing AV/tech issues, and providing concierge level of service to new hires. Desired Skills/Experience:

Office-BasedExperience and working knowledge of spreadsheet tools such as Excel or Google sheetsExperience with data entry, data scrubbing, formatting data to fit templates, vlookups, and pivot tables