Host

$17.85 per hourEmployee Meal Plan Employee Assistance ProgramFree Employee Parking SSP Canada operates several restaurants throughout Kelowna International Airport, including: White Spot, Tim Hortons, Subway, and retail stores. This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearanceHere are some things you can expect as a Host/Hostess:Greet all guests in a courteous and professional manner and escort them to their tableSeat guests and maintain organization and flow in restaurant (rotating tables assigned by server)Assist guests with children and special needs, as requiredPresent menus, answer questions and offer suggestions regarding food and serviceInform servers and management of special needs and/or potential problems with guestsClear and reset counters or tables at conclusion of each courseEnsure complete guest satisfactionThank guests for their patronage upon exiting the restaurantMaking our guests feel at home from the moment they walk inHaving warm, friendly smilesSkills And RequirementsMinimum 6 months of experience working in retail or food service environmentHigh school diploma preferredVerbal and written communicationAbility to read, speak, and understand the English language in order to communicate with guests and take ordersExperience in dealing with problems involving customer serviceBasic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.Food handlers permit as required by lawDiversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.