Hotel and Resort Reservationist | Entry Level | Online

Job TitleOnline Hotel and Resort Reservationist | Entry Level – RemoteAbout Destination KnotDestination Knot is a modern travel planning company dedicated to creating stress-free and memorable getaways. We specialize in curating hotel and resort stays that match our clients’ preferences, budget, and lifestyle. From romantic retreats to family vacations, our goal is to ensure every trip starts with the perfect stay.Position OverviewWe’re looking for a highly motivated and customer-focused Online Hotel and Resort Reservationist to join our team. This entry-level position is ideal for individuals who are passionate about travel and eager to learn the ins and outs of hotel and resort booking. As a remote team member, you’ll assist clients with hotel research, reservations, and travel support—no previous industry experience required.Key ResponsibilitiesAssist clients with booking hotels and resorts for personal and group travelResearch and recommend accommodations based on client preferencesConfirm reservations and provide clients with necessary booking details and documentationHandle questions, special requests, and reservation changes in a professional mannerLearn to navigate booking platforms and supplier tools efficientlyProvide outstanding customer service via phone, email, and messaging platformsStay informed about destination trends, hotel features, and current travel promotionsQualificationsNo prior travel industry experience required—training providedStrong communication and customer service skillsBasic computer proficiency and willingness to learn booking systemsHigh attention to detail and ability to stay organizedPositive attitude, professionalism, and reliabilityMust be 18 years or older with access to a computer and stable internet connectionPassion for travel and helping othersWhat We OfferFlexible, remote work opportunityTravel industry training and onboarding supportAccess to exclusive travel perks and hotel discountsOpportunities for growth and advancementSupportive team culture and ongoing mentorshipWork EnvironmentThis is a remote position with flexible scheduling options. You’ll work independently while being part of a collaborative and enthusiastic team that values learning and service.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.