HR Manager, Italy

Who We Are:Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.JOB MISSION:The HR Manager will provide broad, operational generalist HR support to our associates and the wider business with the aim of building a highly performing and engaged organization across both corporate and retail environments. You will ensure our managers and associates are well equipped to handle all aspects of the employee lifecycle – including but not limited to complex employee relation cases while fostering a fair and compliant work environment.This role is based in Bolzano and is a part time role at 75% across Monday – Friday, 6 hours per day.MAJOR ACCOUNTABILITIES:Responsible for HR activity through the associates lifecycle in Italy retail stores and office and act as point of contact for our Country Manager in all employee relations matters, providing support for both associates and managersLead and execute ongoing organizational change across the businessSupport change management initiativesPlan for, and execute against, regional HR strategyUtilize employment law knowledge to meet business needs and ensure consistent, fair and accurate applicationProvide coaching and advice on employee relations issues to managers, influencing and intervening when appropriate to ensure fairness and consistencyLead and manage complex employee relations cases, including investigations, dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy ensuring compliance with legal and policy frameworksManage the relationship with the external providers (payroll, privacy, health & safety)Carry out research into innovation and best practice for HR to support HR policy and procedure developmentApply HR and business knowledge to aid decision makingEnsure consistent application of policies and procedures across the organizationAssess and develop programmes to enhance employee relations and associate engagement in line with regional approachManage recruitment and selection end to end when requiredEnsure effective onboarding of new hires and internal promotions in line with global processesProvide advice to managers and associates for the annual Performance Management and Talent Management processesEnsure any learning and development requirements are identified and fed into the Talent functionBuild and maintain effective relationships with wider HR team, local/regional/global stakeholders and external partnersChampion DE&I, community connection and wellbeing activitiesRole model for NB values and behaviors, ambassador for the HR function and able to bring new associates into our cultureUndertake HR projects as neededManage the relationship with the external providers (payroll, health & safety)Oversee payroll related tasks on a monthly and/or ad-hoc basisKEY REQUIREMENTS FOR SUCCESS:Fluent in English and Italian, both written and spokenExtensive practical knowledge of Italian employment law; ideally, familiarity with legal frameworks in other European countriesProven experience in a similar role, delivering a service driven HR functionBroad generalist HR experience across HR – strong focus on employee relations and developing policies and proceduresPrevious experience of working in a corporate and/or retail, matrixed environment is an advantageAccountable decision maker who is able to think outside of own remit and see the wider business impact of own decisionsBachelor’s degree - ideally, master’s degree in human resources/communication/business managementOutstanding and confident communicator, collaborator and influencing skills at all levelsProactive self-starter with a results and deadline driven approachHighest levels of integrity and professional credibilityAttention to detailAnalytical skillsSystems proficient, Workday/HRIS experience advantageous, MS Office essentialExperience and/or willingness to have a broad knowledge of travel, company cars, office managementEqual Opportunity Employer:New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion.If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.