HR Service Delivery Associate Manager

Job DescriptionPayroll Support and Governance:Provide support and governance to payroll-related matters and issues that require CoE support, including year-end amendments, statutory reporting, and payroll compliance.Ensure timely and accurate resolution of payroll issues in collaboration with internal teams and external partners.Year-End Activities:Participate in year-end processes for in-house payroll, ensuring the timeliness and accuracy of activities according to the project plan.Coordinate with relevant stakeholders to ensure all year-end payroll activities are completed efficiently and accurately.Payroll Improvement Initiatives:Manage payroll improvement initiatives by conducting impact assessments and engaging with internal teams.Introduce and implement payroll improvement initiatives, ensuring they align with organizational goals and compliance requirements.Perform post-deployment governance to monitor the effectiveness of implemented initiatives and make necessary adjustments.Compliance and Reporting:Ensure compliance with statutory reporting requirements and payroll regulations.Prepare and submit accurate statutory reports in a timely manner.Job Qualifications:Bachelor's degree in Human Resources, Business Administration, or any related field.Minimum of 5 years of experience in payroll management, HR operations, or a related role.Strong knowledge of payroll processes, statutory reporting, and payroll compliance.Proven experience in managing payroll improvement initiatives and conducting impact assessments.Excellent analytical and problem-solving skills.Strong communication and interpersonal skills, with the ability to engage and collaborate with internal teams and external partners.Proficiency in payroll software and HR information systems.