HR Specialist (Employee Relations)

Ubiquity is seeking a People Advocate for our PH Offices. This position is responsible for acting as an advisor on specific areas of employment laws, mediate on employee disputes, represent the company on external mediation and to support the HR Business Partners Group as an expert consultant on all employee and labor relations issues within the assigned business unit.The ideal candidate will work at both strategic and operational level to manage various employee policies that affect people at work.Responsibilities:Serves as the point of contact for employee relations, conduct, and/or compliance concerns;Interviews employees to gather information to facilitate resolution of the concern;Assesses the nature and severity of the complaint and either provides coaching resources or conducts an investigation;Partners with Legal, HRBPs, managers, and other key stakeholders to conduct a complete and impartial investigationEnsures recommendations are in alignment with company policies and practicesPartners with HRBPs on performance issues raised by leaders and confers with HRBP to provide support and recommendation on how to manage situationsReviews all performance documentation before it is delivered to ensure consistency and completenessAnalyzes employee relations case trends and in partnership with Human Resources Business PartnersProvides workplace-related recommendations/insights directly related to an investigation in accordance with company policy and practiceManages and updates HR policies and processesWork effectively with compliance, legal, HR, security, and other partners to foster trust and accountabilityRemains current with new, evolving ER challenges across a variety of processes and proactively recommends solutions to manage themReview internal processes and make recommendations for improvements; drive solutions that are compliant while supporting business objectives and goalsPerforms other related duties as assignedKnowledge, Skills, Experience:Bachelor's Degree in any specialization is requiredMust have at least 3 years of work experience specializing in Human Resources or equivalentExperience specializing in Employee Labor Relations is a plus. Exposure in handling LR for a BPO or Call Center company is a plusEngagement and Partnership Background is highly desiredExcellent interpersonal, written, and oral communication skillsAbility to complete work with a high level of accuracy and attention to detailAbility to define problems, collect data, establish facts, and draw valid conclusions, to prioritize and work in a multi-tasked environmentAbility to support remote work for other Ubiquity PH Sites in relation to ELR ConcernsAbility to work onsite and on a graveyard shift schedulePowered by JazzHRWjqQ55s4AJ