Application Support Manager

Join a leading logistics firm as a Application Support Manager. Manage a team of Application Support Analysts and vendors.  Your new roleIdentify opportunities for system improvements and reduce dependency on data patching. Lead root cause analysis for recurring issues and implement preventative actions. Collaborate with internal tech architects and technical teams to resolve complex issues. Monitor SLAs/KPIs, ensure incident and change management compliance. Review and evaluate vendor deliverables and monthly performance reports. Lead vendor quality control and enforce adherence to internal SODrive performance optimization through knowledge sharing, tuning, and user training.

Oversee change request processes, including evaluation, approval, and execution. Ensure annual access reviews and audit readiness. You will needDegree in Computer Science, Information Systems or related discipline10 years in application support/maintenance and vendor management, with 3 years in a team management roleExperience with change/release management in a production environment.

Strong knowledge of technical skills such as Java, Unix/Linux scripting and Oracle / MSSQL is a mustWhat you need to doIf you are interested in this role or know someone who might be suitable, please click 'Apply' to submit an updated copy of your CV in word format or email hsuwen. lee@hudson. sg. EA registration No. : R1987315Employment Agency licence No: 18C9146Company UEN:   20173393HCompany informationEmployment Agency licence No: 18C9146Company UEN:   201733938HPrivacy StatementData collected will be used for recruitment purposes only.

Personal data provided will be used strictly in accordance with the relevant data protection law and Hudson's personal information and privacy policy =  https: //www. hudson. sg/privacy-policy/