Human Resources Manager

Job Title: HR Manager     Geography / Location: Indonesia (Remote)   Company Information:    Daniel P. O’Reilly and Company (DPO&Co.) is a boutique strategy consulting firm that specializes in rapidly delivering value to our clients. We engage with Private Equity firms and traditional corporate clients on projects similar to those done at A.T Kearney, McKinsey, Bain, BCG, Strategy&, etc. Additionally, our BPO (Business Process Outsourcing) services are specifically targeted to mid-market clients to improve any inefficiency in the back-office functions by leveraging labour cost arbitrage and time zone difference. BPO performs several services, including Finance & Accounting, CRM, Supply Chain, Data Analytics, HR, Admin functions, and many more based on our client’s specific needs. After several successful years and completing over 50 engagements, we have also entered the Principal Investing arena, closing our first deal on a Printed Circuit Board Manufacturing company in September 2020.  The team spans globally with team members in Chicago, Puerto Rico, New Delhi, Colombia, Indonesia, and the Philippines. Our BPO team has tripled since 2020, and we are looking for new team members who could elevate our team’s experience and skills to the next level!     Job Description:   As the Human Resources Manager, you will lead and oversee HR operations across regions, ensuring alignment between people strategies and business goals. This role covers the full employee lifecycle, from recruitment and engagement to performance, compensation, and compliance, while driving operational improvement and leveraging technology to optimize HR processes. You will also guide a regional HR team to ensure consistency, efficiency, and a positive employee experience across all entities.  1. HR Operations Oversee daily HR operations, employee data management, payroll coordination, and benefits of administration. Develop and implement HR policies, procedures, and SOPs to ensure compliance, clarity, and efficiency. Drive continuous improvement in HR operations through process optimization and technology enablement (e.g., HRIS, SharePoint, automation tools). Partner with leadership and managers to provide strategic HR guidance and operational support.  2. Talent Acquisition and Onboarding Lead the end-to-end recruitment process, ensuring timely and quality hires across business functions. Collaborate with hiring managers to define workforce needs and recruitment strategies. Supervise recruiters and maintain structured recruitment trackers, dashboards, and reports. Oversee employment documentation and onboarding programs to ensure smooth integration for new hires.  3. Employee Engagement, Performance, and Development Design and implement engagement and retention initiatives to strengthen culture and employee satisfaction. Manage performance evaluation cycles, feedback sessions, and development plans. Support managers in driving performance accountability and employee growth. Identify learning needs and execute training or mentorship programs that build capability and readiness.  4. Compensation, Benefits, and HR Analytics Oversee payroll accuracy, benefits administration, and compliance with statutory and company requirements. Conduct market benchmarking to maintain competitive compensation structures. Manage HR budgeting, reporting, and analytics to support data-driven decision-making.  5. Employee Relations and Exit Management Serve as the main point of contact for employee relations and workplace issue resolution. Ensure fair, transparent, and compliant handling of employee concerns and disciplinary cases. Oversee the offboarding process, conduct exit interviews, and analyze insights for retention strategies. Qualifications: Bachelor's degree in Human Resources, Psychology, Business Administration, or related field. Minimum 7 years of progressive HR experience, including 3 years in a managerial or regional capacity. Experience in consulting, BPO, or professional services preferred. Strong understanding of HR operations, compliance, performance management, and compensation frameworks. Proven experience in process improvement and leveraging HR technology or automation tools. People-friendly and ability to develop as well as maintain long-term employee relationships Exceptional management and organizational skills Effective communication and English proficiency (able to communicate in a fully English environment) Must be able to produce results in a fast-paced, intellectually intense, client-oriented environment Have a good interpersonal skill Available to join ASAP  Basic Job Requirements:   Conform to our values: honest with integrity, humble, respectful, and fair, committed, and has exceptional analytical skills  Structured thinker:  Capable of providing structure and order to what is often a vast amount of information; successful candidates do not lose sight of the high-level strategy and organize thoughts and activities in a logical manner  Results-oriented:  The successful candidate carefully examines the intended impact of action and understands that our firm’s activities must lead to actions, which in turn lead to measurable results for both our clients and our firm  Team player: Thrives on engaging in discussion with colleagues to develop impactful solutions; reaches out proactively to others for input; works as a thought partner   Detail-oriented: An individual who takes personal pride in being certain that all aspects of an assignment are completed correctly  Excellent organizational, communication, and interpersonal skills; able to communicate confidently and professionally within the organization  Candidates must be able to produce results in a fast-paced, intellectually intense, client-oriented environment – will be judged on outputs, not inputs  Strong communication to convey complex concepts in PowerPoint, emails, and verbally  Strong Microsoft Excel skills to help other team members solve the problem