Human Resources Manager

JOB PROFILE DESCRIPTION: As a Group HR Manager - ME, you’ll drive HR and initiatives such as hiring, benefits, employee relations, compensation, wellbeing, payroll, HRIS and training programs, to ensure compliance for all the restaurant team members. You’ll also promote a positive team culture whilst ensuring colleagues deliver a guest experience that is unique and brings the brands to life. You'll also coach the General Managers and leadership team on all people-related issues. EDUCATION AND QUALIFICATIONSBachelor’s degree or equivalent higher education qualificationMinimum of 4 years’ experience in HR within the hospitality industry Fluent in English; proficiency in Arabic or European languages is an advantageProfessional HR certification/designation preferred (e.g. CIPD, SHRM)Supervisory experience with excellent communication and interpersonal skillsProven ability to handle confidential information with discretionROLES AND RESPONSIBILITIESPartners with the leadership team to understand and execute the Company’s human resource strategy, particularly related to hiring, retention, and succession planning.Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practicesSupport in leading the organization’s HR departments, including learning and development, employee engagement, compensation and benefits, talent management, HR information systems (HRIS) and financial planning of the departmentCreate programs to foster a positive work environment for all employees. Support and administer an annual team member satisfaction surveyEducate and train managers on HR disciplines to foster productivity and enhance performanceWelcome and conduct new team member orientationOversee maintenance of accurate and up-to-date personnel files and records for all employeesEnsure hiring standards and applicable laws and regulations are followedBuild great relations with outside contactsHelp create and work within the HR budget.Monitor staffing and labour standards to manage costsHelp implement HR SoftwareMitigate financial risks associated with employee relations issuesIdentify and analyse local compensation and benefits practices to ensure financial competitivenessDevelop awareness and reputation of the Fundamental Hospitality and the brand in the local community and promote team member involvement in local communityEnsure compliance with relevant employment laws and or company policies and proceduresCollect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issuesDeveloping and implementing HR initiatives and policies, SOP’s in line with organizational objectivesImplement and support the Performance Management System, develop Job Descriptions and KPI's by the roleContributing to long-term goals around business and people development, including succession planning and c-suite talent acquisitionDeveloping company wellbeing, health and counselling policiesLeading the analysis of employee feedback and data, with the aim of creating a better working environment and engaged cultureCreating and managing the HR department’s annual budgetTaking oversight of the company’s cultureAdvances human resource staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job resultsResponsible for the organization’s HR functions and culture, wellbeing of the employees, retention and positive work climateESSENTIAL FUNCTIONSHighest levels of integrity.Highly organized and detail-oriented, with the ability to keep multiple projects and client engagements active at once.Exceptional relationship management skills and the ability to build and grow connections with people/owners/stakeholders of all types and backgrounds.Advanced knowledge of Microsoft Office tools.True Attitude: being caring, wanting to make a positive difference, and building genuine connections with employeesTrue Confidence: having the knowledge and skills to perform your role, and giving employees the confidence that they can trust youTrue Listening: focusing on what employees are saying, picking up on body language that is often overlooked, and understanding what employees need