Hybrid Support Administrator- 500 Sign-On Bonus

About Complete CareAt Complete Care, we believe in helping our team and patients reach their full potential through innovative care and support. We’re looking for a motivated and detail-oriented Support Administrator to join our Technology team and provide essential support to our staff and systems across the organization.Summary Of DutiesThe Support Administrator provides general support regarding software, equipment, company vehicles, and other inquiries. This position acts as a first-line liaison for troubleshooting, managing accounts, and coordinating with internal teams to ensure smooth operations.Key ResponsibilitiesServe as the first point of contact for support requestsManage Office 365 accounts, groups, and other user systemsHandle technical aspects of onboarding and offboarding employeesMaintain and track IT equipment inventoryManage user accounts for platforms such as Salesforce, Office 365, eClinicalWorks, and GeoTabProvide Tier 1 support for software, hardware, and vehicle-related inquiriesAssist with data updates, quality maintenance, and system flowsCoordinate with internal teams for equipment delivery or pickupSupport the team with travel arrangements and administrative reportsPrepare and maintain documentation and routine reportsSkills & QualificationsStrong analytical and problem-solving abilitiesExcellent verbal and written communication skills across all levels of the organizationAbility to prioritize, multitask, and perform effectively under pressureDemonstrated ability to research, document, and resolve customer issuesExperience with Microsoft Office 365, Salesforce, and similar systems is a plusWork ScheduleThe Support Administrator will work a hybrid schedule, reporting to the Oviedo office three days each week (Monday, Wednesday, and Thursday) to collaborate closely with the technician team.Hours: 9:00 AM – 5:00 PMPowered by JazzHRE9SOp778nu