Hostess

Company DescriptionAt the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture. COME AS YOU ARE & JOIN THE 25h TRIBE.

Job DescriptionHow does your working day look like …Manage guest queries in a friendly, timely, and efficient mannerEnsure knowledge of menu and all productsFollow correct reporting procedures if faced with issuesPractice 25hours Grooming standards including uniform dress code, cleanliness and personal hygieneAssists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delayHas a good knowledge of the restaurant's sitting arrangements.

Comply with hotel security, fire regulations and all health and safety legislationPerform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards. Supplement the bushelp in clearing and resetting the tables. Perform all assigned side work. Perform other duties as requested, handle special guest requests according to 25hours guidelines. Attend required meetings and trainingsRegular attendance in conformance with the standards, which may be established by 25hours from time to time, is essential to the successful performance of this position. Work with in all pre-set budgetary limits.

Comply with all 25hours Worldwide company policies. Comply with all systems and procedures as laid down by the Assistant F&B Manager, GM and 25hours Worldwide. The management reserves the right to change/extend this statement if necessary at any point of time during her/his employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. The holder of this statement can be asked to take on other tasks in addition of the ones stated, in a reasonable framework.

QualificationsYour personality counts more than your CV …Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations. Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials. Ability to speak the English language sufficient to conduct small employee meetings to impart new information. Ability to remember, recite and promote the variety of menu items. Ability to move throughout a crowded room to seat guests. Ability to effectively deal with customer complaints and concerns in a friendly and positive manner.

This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions. High school graduate or equivalent required. Prefer six (6) months to one year previous serving experience. Prior hospitality experience preferredAdditional language ability preferred.

Additional InformationWhat’s In It For You …Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the worldBenefit from great offers from our numerous cooperation partnersBe part of our hilarious staff parties and much more. . . First name *This field is required. Last name *This field is required. Email *Your email address is required. Phone *This field is required. Resume *. We accept . pdf, . doc, and .

docx formats. The file must be of type doc, pdf, docx and not exceed 2MB. these questions are a mustBy clicking submit, I consent to the collection of my data in accordance to Ennismore’s privacy policy. If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here. *This field is required. Thank you for applying!Good luck!