The job mission of this role as Head of Retail Channel Development is to drive various projects in the retail channel development department and be involved in the work to develop our network of Hyundai sales and service networks in Sweden. The daily work is together with colleagues in the department and with the other departments in our Swedish organization. You will lead and manage the Retail Channel Development (RCD) team across all core areas: network development, facility enhancement, IT systems, training, customer surveys, and more. We want you to:
Define and implement mid- to long-term strategies for retail sales network transformationAct as the key contact for external partners (IT providers, training vendors, site developers), managing contracts and performanceCollaborate closely with Sales, Marketing, Customer Experience, and IT to improve end-to-end RCD processesMonitor and analyse sales and service network performance, providing strategic insights and directionIdentify opportunities for network expansion, drive agent performance, and improve the quality of our partner networkServe as the communication hub between Hyundai’s European headquarters and the local networksEnsure full compliance with Hyundai’s brand, legal, and operational standards across all retail and service touchpointsAbout you:
7–10+ years’ experience in automotive retail, dealer development, or related fieldsDegree in business, marketing, economics, or similarProven success in leading retail network strategies and dealer operationsExperience with retail expansion or transformation in Sweden/NordicsStrong knowledge of dealer/franchise models and Swedish regulationsFamiliar with EV market, digital sales tech, and consumer trendsBackground with premium or electric brands; digital or hybrid retail formats a plusFluent in Swedish and English, with excellent communication skillsStructured, detail-oriented, and solution-driven under pressureStrong leadership and stakeholder management capabilitiesCollaborative mindset and confidence working across functionsWe offer: Culture: A role in an international company with great colleaguesWellness Allowance:
An annual wellness contribution to promote health and well-beingAdditional Paid Leave: Five extra vacation days per year, in addition to the statutory holiday entitlementAnnual Bonus: Eligibility for a yearly performance-based bonusOccupational Pension: A high-quality pension solution designed to ensure long-term financial stabilityEnhanced Insurance Coverage: Comprehensive insurance that exceeds standard offeringsOffice Refreshments: Enjoy fresh fruit, snacks, coffee, and tea available daily at the office
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