UI/UX Designer

Essential Services : Role & Location fungibilityAt ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team. To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service. The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature.

About the roleThis role offers you the opportunity to be part of our transformative journey of Bank-to-Bank Tech. We are passionate about leveraging technology in every possible way to touch the hearts of millions of our valued customers. We are a firm believer and pioneer in adopting state-of-the-art technologies that make banking as delightful as it gets. In this journey, as a UI/UX designer, you underpin our efforts in creating technology-aided products that are intuitive as an interface, easy to use, and offer best-in-class experience across devices and customer segments.

As a UI/UX designer, your role will involve creating intuitive user experiences across various. Applications, Tools, and Apps that are part of our digital offerings. In this role, you will be working with multiple stakeholders, including but not limited to Product Managers, Business Heads, Users, and Data Science teams. Key ResponsibilitiesIdeation and Design : Design ideas using storyboards and process flows and develop prototypes around customer needs. Design GUI elements like menus, tabs, and widgets. Need Analysis : Understanding product specifications and user psychology. Evaluate user requirements in collaboration with product managers and engineers. Change Management :

Identify changes required in existing products and journeys; identify and troubleshoot UX problems (e. g. , usability, responsiveness). Testing and Validating : Conducting concept and usability testing and gathering feedback. Define the suitable interaction model and evaluate its success. Research and Communication : Create personas through research and data. Communicating design ideas and prototypes to developers. Understanding user trends : Staying up-to-date with industry trends and emerging technologies and incorporating them into the design as appropriate. Qualifications & Skills Educational Qualification : Engineers/Graduation or Post graduation in Design with relevant work experience in the area of Digital application design. Customer Focus :

Ability to understand end-to-end process and identify consumer experience issuesDesign focused : Strong orientation to understand the needs and envisage designs. Problem- solver : Has an analytical bend of mind and excellent problem solving aptitude. Research and Communicator : Strong research and communication (both oral and written) skills. About the Business GroupThe Technology Group at ICICI Bank is at the forefront of our operations and offerings, which are focused on leveraging state-of-the-art technology to provide customer-centric solutions. This group plays a pivotal role in our vision of Bank-to-Bank Tech. Further, the group offers round-the-clock support to our entire banking ecosystem.

In our persistent efforts to offer products and solutions that truly touch customers, we believe in unlocking the potential of technology in every single engagement. In this endeavor, we also tirelessly ensure all our processes, systems, and infrastructure are very well within the guardrails of data security, privacy, and relevant regulations. Under the Technology Group, The Digital Channels & Partnership Group is responsible for creating innovative digital platforms and solutions and driving adoption by developing and leveraging partnerships with Fintechs, corporations, SMEs, and Start-ups.

A few of the products and services include Digital Supply Chain and Financial Services such as the CorpConnect platform, BNPL, Pockets, UPI, iFee, BBPS, Account Aggregator, Aadhar Enabled Payments Systems, Digital Lending, iMobile Pay, Corporate & Retail Internet Banking among others.