About IGT: IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology, Data & Digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. We have a global delivery footprint, spread across 19 centres in 11 countries, with 13,500 CX and Technology experts from 30+ nationalities.
IGT is part of the Apollo group of companies (Apollo is a leading global alternative investment manager with approximately $414Bn under management)IGT's Data & Digital team collaborates closely with our customer’s business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer ExperienceOur service offerings include providing consulting / advisory & delivery services to our customers to improve synergies between business & technology by enabling latest, best practice delivery and collaboration mechanisms.
These include lifecycle transformation & rapid development / technology delivery services leveraging latest technology stack across the enterprise where our services include: Data Analytics, Data Engineering, Hyper-Automation, Software Engineering, Quality Engineering (Testing), Architectural Transformations, Platform services including Cloud Computing / Transformation, Systems Integration as well as IT Operations service management deliver innovative & cutting-edge solution using best practices & expertise on Agile, DevOps, Lean as well as traditional methodologies.
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. Role: Client Partner / Sales Director Experience level: 12 to 20 yearsRoles & Responsibilities: Creating in developing an effective sales strategy / sales penetration for European market and acquire new customers for IGT.
· Extend and develop a portfolio of IGT IT services business. · Assesses client IT needs and makes recommendations including IT Services and Solutions· Prepares sales visits and presentations to pitch IGT IT service, solutions and combination service package to customers· Demonstrates IT Services / solution to highlight benefits. · Negotiates sales and long-term contracts with customers· Provides technical advice after sales· Establishes sales goals and implements a plan to meet those goals· Tracks progress toward goals and documents sales performance· Becomes fluent in IGT services and solutions. · Answers questions, describes benefits, and discusses pros and cons of various services/ solutions.
· Gains familiarity with the IT industry, and stays updated on trends and innovative products· Assists in creating marketing literature and web-based features to promote services products and solutions. · Attends trade exhibitions and industry events to learn about cutting-edge products and sales· Works for technology manufacturers, software manufacturers, IT consultancies, and technology solutions organizations· Building and maintain good relationship with customers. · Conducting in-depth research to identify market opportunities· Examining the IT requirements of customers / market and help teams in making the pitch. · Having a decent experience on selling IT solutions / Products – mapping to customer needs and driving the customer sales.
· Experience with Global Delivery Model with demonstrated knowledge of processes and methodologies· Ability to present at senior levels, and executive levels· Ability to work with diverse client & IGT teams in various service lines, across multiple time zones. · Working knowledge & awareness of the latest software engineering methodologies & technologies including Agile, DevOps, Quality Engineering / Testing, Cloud Computing (IaaS, SaaS, PaaS, EaaS), Data Science & Analytics to be able to engage client stakeholders at all levels· Strong preference for a consulting experience· Strong Communications· Ability to multitask and priorities· Excellent interpersonal skills· Attention to detail
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