Director of Human Resources

We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat’s most dynamic waterfront destinations. As part of the global IHG Hotels & Resorts family, voco™ is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we’re preparing to open our doors soon — and we’re looking for passionate, talented individuals to help us bring this exciting new property to life.

This is a unique opportunity to be part of a pre-opening team where your ideas, energy, and commitment will help shape the hotel’s culture and guest experience from day one. Whether you’re looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality. We are seeking an experienced and strategic Director of Human Resources to lead all HR functions at our hotel.

This role is responsible for managing recruitment, employee relations, performance management, training and development, and compliance. The ideal candidate will play a key role in fostering a positive workplace culture, driving employee engagement, and ensuring HR practices align with the hotel's goals and brand standards. YOUR DAY-TO-DAY: Develop and implement HR strategies that support the hotel's business objectives and enhance employee engagement. Oversee all aspects of the employee lifecycle, including recruitment, onboarding, training, development, and retention. Provide guidance and support to department heads on HR-related issues, including performance management, disciplinary actions, and conflict resolution.

Ensure compliance with local, state, and federal labor laws and hotel policies. Manage benefits administration, payroll coordination (if applicable), and employee records. Lead talent acquisition efforts to attract high-quality candidates in a competitive hospitality market. Champion diversity, equity, and inclusion initiatives across the property. Monitor employee engagement and implement strategies to improve morale, productivity, and retention. Handle investigations and resolve employee complaints in a fair and timely manner. Support hotel leadership with succession planning and organizational development. Coordinate and deliver training programs for employees and managers. Maintain a strong presence and open-door policy to build trust and accessibility.

WHAT WE NEED FROM YOU: Bachelor's degree in Human Resources, Hospitality Management, Business Administration, or related field (Master’s degree or HR certification preferred). Minimum 5 years of progressive HR experience, with at least 2 years in a senior or director-level role, preferably in the hospitality industry. In-depth knowledge of labor laws, HR best practices, and hotel operations. Excellent leadership, communication, and interpersonal skills. Strong problem-solving, organizational, and conflict-resolution abilities. Experience with HRIS systems and Microsoft Office Suite. Ability to manage sensitive and confidential information with discretion. Flexible schedule availability to meet hotel needs, including occasional weekends or holidays.

WHAT YOU CAN EXPECT FROM US: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.

We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels.

If you thrive on genuine hospitality, your place is with us at voco™ hotelsDon't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.