Implementation Consultant

Are you passionate about implementing systems and creating meaningful results for clients?If so, we have a remarkable opportunity for you! Our client is a dynamic and results-oriented consulting and implementation agency focused on optimizing how U.S. law firms leverage technology to enhance service delivery and client outcomes.You will be responsible for deploying CRM configurations, project management platforms, automation workflows, API integrations, and AI-driven solutions. Your role will involve identifying operational inefficiencies and designing streamlined systems that enhance overall business performance.As a technical strategist, you will engage with underperforming firms to diagnose critical bottlenecks and implement tailored solutions that drive scalable growth and unlock significant revenue potential.Enjoy the flexibility of working from anywhere, with quarterly in-person meetups held in exciting global locations—selected by popular team vote. Potential destinations for next year include the USA, Tokyo, Dubai, and Bangkok.You’ll have the flexibility to manage your schedule independently, with the expectation of being available for client meetings Monday through Friday during U.S. morning hoursWhat your responsibilities will include:System design, implementation, deploy systems, operational analysis and direct client engagement.Analyze technology challenges and operational inefficiencies within U.S. law firms to identify high-impact opportunities.Configure CRMs and Case Management Systems to address identified bottlenecks and improve workflow efficiency.Develop analytics dashboards and data pipelines to surface actionable business insights.Design and implement automation workflows using tools such as Zapier, Make, and n8n.Deploy AI solutions including Gemini, ChatGPT, and Claude—and provide training to ensure meaningful adoption and measurable impact.Build strong working relationships with client teams to foster trust and long-term collaboration.Operate with a high degree of autonomy, extracting insights from client interactions and presenting recommendations to stakeholders.Ownership over both your deliverables and the outcomes you drive for clients.Building and deployment of systems as well as direct client interaction. You will own your projects end-to-end, from initial discovery through implementation and ongoing optimization.Working exclusively with low-code and no-code platforms, focusing on rapid deployment and scalable solutions.Qualifications:2–5 years of experience in a similar role involving systems implementation, consulting, or operational improvementProven experience in client-facing roles and/or consulting, particularly with small to mid-sized enterprises Hands-on experience with Customer Relationship Management (CRM) systems such as HubSpot, Salesforce, Zoho, or PipedriveFamiliarity with Project Management and ERP platforms, including tools like Asana, Monday.com, Airtable, ClickUp, or SAPProficiency with automation platforms such as Zapier, Make, n8n, or Microsoft Power PlatformExperience working with Generative AI technologies like OpenAI (ChatGPT), Google Gemini, Anthropic Claude, or DeepSeekCompetence in data analysis and visualization tools, including BigQuery, Looker Studio, Power BI, or TableauWorking knowledge of REST API integrations, including reading documentation and configuring system connectionsDemonstrated ability to learn complex tools quickly and apply them effectively to solve real business problemsFluent in EnglishPreferred Qualifications:Experience with legal tools (e.g. Clio Manage and Lawmatics) or working in a law firm is considered a plusBreaking down complex problems and solving them independently with precision.Taking full responsibility for your work and navigate challenges independentlyArticulate complex technical concepts to non-technical audiences and build trust through clear, professional communication.Excellent analytical, organizational, and communication skillsHigh attention to detail and ability to work independentlyJoining us means you'll enjoy:Fully remote roleB2B contract is preferred; employment contract can also be considered Performance-based bonus & promotion pathFlexible benefitsTrainings/certifications Sounds interesting? Send us your CV by applying to this page!