Implementation Manager

The Implementation Manager will lead complex, enterprise-level implementation projects across our healthcare client base. This role requires a strategic thinker with deep knowledge of healthcare systems, exceptional leadership skills, and a proven track record of delivering large-scale technology solutions on time and within budget.ESSENTIAL RESPONSIBILITIES: Lead end-to-end project management for large-scale healthcare technology implementations, including HER system integration, data platforms, and digital health solutions.Develop and manage detailed project plans, timelines, budgets, and resource allocations.Serve as the primary point of contact for clients, ensuring clear communication, alignment of expectations, and stakeholder engagement.Coordinate cross-functional teams including consultants, developers, analysts, and client personnel.Identify and mitigate project risks and issues, ensuring proactive resolution and minimal disruption.Ensure compliance with healthcare regulations (e.g., HIPPA, HITECH) and internal quality standards.Provide regular status updates and executive-level reporting to internal and external stakeholders.Build strong, trust-based relationships with clinical, operational, and IT leaders at hospitals and health systems.Drive continuous improvement in project delivery methodologies and client satisfaction.Travel to client locations to oversee and support implementation efforts.QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:REQUIRED Bachelor’s degree in Healthcare Administration, Information Technology, Business, or related field (Master’s preferred)PMP, PMI-ACP, or equivalent project management certification requiredMinimum 3-5 years of project management experience, with at least 2 years in healthcare technology implementationsProven experience managing multi-million dollar projects and large, cross-functional teamsStrong understanding of healthcare operations, clinical workflows, and regulatory requirementsExcellent communication, negotiation, and stakeholder management skillsProficiency in project management tools (e.g., MS Project, Jira, Smartsheet)Capable of seeing the big picture while managing the detailsAbility to identify the need to adjust short term strategies, priorities or actions to achieve desired long term resultsAbility to cope with rapidly changing information in a fast-paced environmentPREFERREDExperience with EHR systems, preferably in the acute care setting (e.g., Epic, Cerner, Meditech)Familiarity with healthcare data standards (e.g., HL7, FHIR)Consulting background with client-facing responsibilities KNOWLEDGE, SKILLS, AND ABILITIES:Adaptability:Ability to embrace change and shift focus when unexpected work arisesTime Management:Ability to use discernment to prioritize tasks and decide what to focus on to maximize impactCustomer Service:Ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concernsTRAVEL REQUIREMENTS & WORKING CONDITIONS:30-60% domestic travel required The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsWhile performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smellThe employee must frequently lift and/or move up to 50 poundsSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus